Forum problem - plese help if you can.

Hi all,

Our forums have stopped functioning and we are getting the following error.

Has anyone seen this before or know how to fix it?

 

regards,

Nathan

Quote · 30 Dec 2011

I would guess you are using a custom template on 7.0.8   ?

https://dolphin-techs.com - Skype: Dolphin Techs
Quote · 30 Dec 2011

Hi Jay,

 

We are on 7.05 and it is a custom template. But we have never had this problem before. The forums were working fine.  I have no clue how it stsrted or what may have caused it.

 

Nathan

Quote · 30 Dec 2011

can you view forums viea i.e,?..  ..sometimes i see some errors here on boonex too, only in ff.. after deleting history/cache,,, it starts working again.

XML read failed:502
There was a problem retrieving the XML data:
http://www.boonex.com/forums/?action=list_posts&topic=Forum-problem-plese-help-if-you-can-&trans=1

it started last night loll.

Quote · 30 Dec 2011

Hi,

 

I cant view them in ie or anythig else. This is a nightmare because they have just stopped working.

 

anyone got any ideas?

Quote · 31 Dec 2011

One idea is to clear the dolphin cache. Should always be tried first when problems are seen. You have made no mention if you have tried that.

Other suggestion would be to look at the database in bx_forum_post in the last ones posted. See if any post_text contains any unusual data.

It may be possible a spammer posted something to the forums that caused a problem displaying. Just guessing here.

https://www.deanbassett.com
Quote · 31 Dec 2011

Thanks Deano. I will take a look and see.

Quote · 2 Jan 2012

Cache has been emptied and there are no contents in the forum... this is a real puzzler.

Quote · 2 Jan 2012
 
 
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