Forgot Password Feature

Hi,

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My friend has a Dolphin website on his dedicated and has an issue with the Forgot Password feature for when members forget their passwords.

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You can enter in your Email address and the system recongnizes you as a member.  It then tells you an Email has been sent to your inbox, yet the Email never arrives.  Any ideas what could be the problem?

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This is in Dolphin 6.1.6  If I had to guess, perhaps a SMTP issue, but that's just a shot in the dark.

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Your help is greatly appreciated!

Jimmy

:-)
Quote · 21 May 2009

does contact us work?

I have video tutorials to help you mrpowless.com
Quote · 22 May 2009

Interesting.  When I try Contact Us, fill out the fields, and click submit, it returns with 'Email send failed.'

I am most certain I have the Emails setup correctly in inc/header.inc.php

What do you think?

Thanks!

:-)
Quote · 23 May 2009

Solution my friend's hosting company gave to him

I have changed the ownership of the folders within /var/spool/exim to be owned as mail:mail and now mail is sending properly.

Perhaps this might help somebody in the future :D

:-)
Quote · 24 May 2009
 
 
Below is the legacy version of the Boonex site, maintained for Dolphin.Pro 7.x support.
The new Dolphin solution is powered by UNA Community Management System.