Feedback Module

I have just had a concerning email from support@boonex.com

 

I emailed informing then of an issue with the feedback module, which is a boonex module. The issue is the module is being spammed with hundreds of submissions. The strange thing was it was showing it was my profile that was submitting them.

 

The staff member said this. 

 

Please specify what is the "feedback" module. If wasn't placed in Dolphin module and if you've got it from another vendor then you need to ask him directly in our Unity system.
 
With the best regards, Leonid
 
 
--
Leonid S
support@boonex.com

BoonEx - Community Software Experts
https://www.boonex.com
 
If the member of staff does not know what the feedback module is, should they be answering support tickets. 
 
Also, has anyone had this issue?
Bambie
Quote · 29 Mar 2018

Search the forum. Myself and others have already provided solution to this problem.

Paypal email is jeromemingo@gmail.com - http://www.boonex.com/market/posts/modzzz
Quote · 29 Mar 2018

 

Search the forum. Myself and others have already provided solution to this problem.

 Thanks, I have done a search and can not find one identical to my issues, there is posts about guests doing it but not a registered member and without the owner doing it. 

Bambie
Quote · 29 Mar 2018

There is a thing with Dolphin where if the Author for a record is missing, the author is displayed as Administrator. Implement the fix for Guests and the Spam should stop.

Paypal email is jeromemingo@gmail.com - http://www.boonex.com/market/posts/modzzz
Quote · 29 Mar 2018

Searching the forum is NOT always the definitive solution. In all honesty, I find a forum search only produces 20-30% of the things I need to find.

A far better solution  "if" a forum search fails, is to do a Google search. You don't need to be specific, but make sure you prefix your search with Boonex - NOT dolphin:

Boonex feedback spam

Quote · 30 Mar 2018

These are known issues and they're already fixed and included with the 7.3.5 upgrade.

As for the support reply, it looks like Leonid might have been confused and thought this was about something else.

BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin
Quote · 30 Mar 2018

That great thanks for letting me know. 

Bambie
Quote · 31 Mar 2018
 
 
Below is the legacy version of the Boonex site, maintained for Dolphin.Pro 7.x support.
The new Dolphin solution is powered by UNA Community Management System.