Error message

Hi there,

 

I installed Dolphin 7.0.9 last night and when i try to go to the admin page it gives me an error

 

Error
Database connect failed


Fatal error: Call to a member function getRow() on a non-object in /home/freeswin/public_html/dolph/inc/utils.inc.php on line 421



Can someone tell me what's wrong?


Nicola

Quote · 21 Aug 2012

Hello Nicola

Looks like you have some problems with MySQL server. May be it's overloaded or down and Dolphin cannot connect to it. If you have the same issue in user end too then you need to check MySQL server, Dolphin's database and database access info in Dolphin's  inc/header.inc.php file.

Best Regards AntonLV - http://www.boonex.com/market/posts/AntonLV
Quote · 21 Aug 2012

I spoke to my hosting company and they got it working for a nanosecond and said I would request you to please contact your developer for this and use the alternate function for mysql_pconnect


I don't have a developer, it's just me and i'm not even close.

All i want to do is trial Dolphin to see if it will help me build a better site than i have at the moment but i don't know what i should be doing and this error has thrown me

To be honest, i really don't know what im doing.


Nic


Quote · 21 Aug 2012

If just trying to go into admin shut down your hosts mysql server I'm going to go out on a limb here and say you need a new host, that's ridiculous..

 

BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin
Quote · 21 Aug 2012

So what can i go back to them and say?

Quote · 21 Aug 2012

 

So what can i go back to them and say?

 First, do you have cPanel access?

When you did your install, you of course had your database name, for entry.

Was this a auto install or did you do it.

Send me PM with your site URL, I can jump on your server and check all that needs to be done.

ManOfTeal.COM a Proud UNA site, six years running strong!
Quote · 21 Aug 2012

 Hi Newton,

I can't send you a PM, it says i need to upgrade *shrugs*

I have cPanel Access and it was an auto instal through Softaculous. It named the database etc for me

 

 

So what can i go back to them and say?

 First, do you have cPanel access?

When you did your install, you of course had your database name, for entry.

Was this a auto install or did you do it.

Send me PM with your site URL, I can jump on your server and check all that needs to be done.

 

Quote · 21 Aug 2012

 

 Hi Newton,

I can't send you a PM, it says i need to upgrade *shrugs*

I have cPanel Access and it was an auto instal through Softaculous. It named the database etc for me

 

 

So what can i go back to them and say?

 First, do you have cPanel access?

When you did your install, you of course had your database name, for entry.

Was this a auto install or did you do it.

Send me PM with your site URL, I can jump on your server and check all that needs to be done.

 

 http://www.duvallocals.info/chat/client/123flashchat.html?init_skin=default&init_ad=false

ManOfTeal.COM a Proud UNA site, six years running strong!
Quote · 21 Aug 2012

But.....

The auto install hardly ever works correctly!

Just this past week we have had couple members complaining of problems with there installs, everyone was an auto install..

ManOfTeal.COM a Proud UNA site, six years running strong!
Quote · 21 Aug 2012

I'm not sure if i would be able to instal it without the help.

I've gone into the chat room when you're free

Quote · 21 Aug 2012

I'm there.

ManOfTeal.COM a Proud UNA site, six years running strong!
Quote · 21 Aug 2012

Quick note: Starters can not PM others, but Advanced+ members can PM Starters, who can then respond.

BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin
Quote · 21 Aug 2012
 
 
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