Users sometimes get a blank e-mail from the mail system. I think this may be related to the acceptance of invitations to friends. Does anyone have this problem too?
Empty e-mail from the mail system.
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I'm sure. When someone accepts my invitation to friends, I get a blank e-mail. It's a bug. |
YES!!!!
We do have the same problem, or better, half the problem. We have users getting an empty email when a friend request is made but however, the email that says the friend request has been accepted is working fine. I have no clue what it could be, rather then noticing we have no template for the friend request email. Searching this forum I have found this: http://www.boonex.com/trac/dolphin/changeset/13278 but it did not help us a lot because we are missing 2 out of the 3 folders mentioned in this link. Hope you have better luck. Regards, Sleepless |
A bit less than 5'000 members here and never seen or heard about any blank email (both friend request/accept)... Life is a fatal disease, sexually transmissible - Virginity is carcinogenic! Ask here for vaccine. |
I found this ticket in Timeline: http://www.boonex.com/trac/dolphin/ticket/2151
Here are the SQL request to run to install a missing email template (run only the request for the email template that is missing!)
INSERT INTO `sys_email_templates` VALUES(54, 't_FriendRequest', 'Friend request', '<html>rn<body style="font: 12px Verdana; color:#000000">rn <p><b>Dear <Recipient></b>,</p>rn <br />rn <p><a href="<SenderLink>"><Sender></a> is inviting you to be friends. To accept/reject his/her invitation please rn follow this <a href="<RequestLink>">link</a></p>rn <br /> rn <p><b>Thank you for using our services!</b></p> rn <p>--</p>rn <p style="font: bold 10px Verdana; color:red"><SiteName> mail delivery system!!! rn <br />Auto-generated e-mail, please, do not reply!!!</p>rn</html>', 'Friend request message', 0);
Life is a fatal disease, sexually transmissible - Virginity is carcinogenic! Ask here for vaccine. |
Merci MichelSwiss! Will try that...and you are right, I have never seen this problem posted here before, that is why I opened the ticket....
Sleepless |
@ francisca_carv You are welcome :-) Hope that will help you to solve this problem ;-) Life is a fatal disease, sexually transmissible - Virginity is carcinogenic! Ask here for vaccine. |
uppsss....we already have a "54 t_sbsAdsComments".... Sleepless |
Ok, stupid me...we replaced number for another one and now it is working fine!!!! One down, still some more to go...step by step...lol Thanks a lot MichelSwiss!! Sleepless |
I found this ticket in Timeline: http://www.boonex.com/trac/dolphin/ticket/2151
Here are the SQL request to run to install a missing email template (run only the request for the email template that is missing!)
INSERT INTO `sys_email_templates` VALUES(54, 't_FriendRequest', 'Friend request', '<html>rn<body style="font: 12px Verdana; color:#000000">rn <p><b>Dear <Recipient></b>,</p>rn <br />rn <p><a href="<SenderLink>"><Sender></a> is inviting you to be friends. To accept/reject his/her invitation please rn follow this <a href="<RequestLink>">link</a></p>rn <br /> rn <p><b>Thank you for using our services!</b></p> rn <p>--</p>rn <p style="font: bold 10px Verdana; color:red"><SiteName> mail delivery system!!! rn <br />Auto-generated e-mail, please, do not reply!!!</p>rn</html>', 'Friend request message', 0);
My database:
I don't have 't_FriendRequestAccepted'. Can I add this record to another ID? |
Hi there, @sotwin, yes you can install it, just use a free number from your email temaplates table. We had the same problem, with 54 being "occupied" by other template, and we installed it just by changing to other number we had free, and all is working fine now. Regards,
Sleepless |
Thank you for your help, now it's OK. |
I have same problem, member receives a blank or empty email, it happens when a friendship was accepted does anyone know what template can i go in via admin panel and add message to the template? Everyday is a new beginning. |
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