Dolphin 7.3.5 change member level - empty mail

When I change the membership level manually as an admin in the user profile, an empty mail is sent - how to fix it?

Quote · 12 Nov 2019

 

When I change the membership level manually as an admin in the user profile, an empty mail is sent - how to fix it?

Check to make sure the template for the email is there or that the template actually contains the keys for sending out the notice.

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Quote · 12 Nov 2019

They are all filled, is there any one that is responsible for it?  Or maybe key langue?

Quote · 12 Nov 2019

Hello 

The message about mem level's change depends form the "t_MemChanged" email template. If this trouble will repeat in the same situation - please PM me with your Dolphin admin access.

Quote · 13 Nov 2019

t_MemChanged I have completed and it works when the user buys himself an account, but when I change manually sends an empty email address, so do you have?

Quote · 13 Nov 2019

This code is running when admin changes manually the profile's mem level:

//Notify user about changed membership level

    bx_import('BxDolEmailTemplates');

    $oEmailTemplate = new BxDolEmailTemplates();

 $aTemplate = $oEmailTemplate->getTemplate('t_MemChanged', $iMemberId);



    $aMembershipInfo = getMembershipInfo($iMembershipId);

    $aTemplateVars = array(

        'MembershipLevel' => $aMembershipInfo['Name']

    );

 

So if this email template is OK but the text si still empty then please provide me your Dolphin admin and Contol Panel accesses, I will review it. 

Quote · 14 Nov 2019

I have everything set up as you wrote and it still doesn't work

Quote · 23 Nov 2019

Hello 

Please provide me your Control Panek access via PM here.

Quote · 25 Nov 2019
 
 
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