Does "clear cache" trash your install?

OK, is the "clear cache" a suicide button?  Have I just trashed still another install for about the 50th time?  Here is how my blocks look now.  Can this be fixed?

Never mind, if you move blocks around, it seems to slowly  come back to normal.

your issue is an issue they still have with having cache on.

go to your advanced options and shut off all caching.

The problem starts during install when default full path info is inserted. Some servers get it wrong and if you don't look close enough, you'll miss it.

My server adds a /var/root/ before the /home/

the /var/root/ is wrong.

the incorrect path also creates a default cron path that is wrong too. this creates video upload problems along with other cron requests not being processed.

Lavinco - is there a way to correct this?  - I mean after an install?  This might be why my logo won't install - the chron not doing its thing?  Here is my chron: cd /var/www/vhosts/mysite.com/httpdocs/periodic; /usr/bin/php -q cron.php

Is that correct?  How should I change?  Should I remove that "var" from anyplace else?  Thanks for this info.

Rob

try

inc/header.inc.php line 41ish

it is going to also be in the undeletable files in your cache folder. and other places.

additionally, it could be in your db several hundred times.

if you are savvy enough, you can search and replace your entire site and db with the right tools. It's a lot to explain though.

Also, you may not need the /www/ either.

just

/vhosts/mysite.com/httpdocs/periodic; /usr/bin/php -q cron.php

It's different for each server, so you will have to kind of play around with it to know for sure.

I suggest trying one variation at a time in cron, upload a video, and see if it processes properly. Don't forget to set your email in cron too so you get confirmations.

Once your cron works properly, then you will know your setting for the rest of the site.

of course if your path is wrong, then the videos may never get to the folder either.

Tough call actually.

/var/www is a normal path start to most default website location that on not within the /home directory. Used mostly on redhat and centos virtual hosts.

It seems correct to me.

I think if you remove that the site will not work at all.

mine is on a redhat and c8 server too, so he might be right.

I got this problem when I cleared the cache through the admin button.

Has anyone solved this problem? could you please post it here?

Thank you.