Connection Error - Flash Apps

Does anyone know what would cause me to get "connection error" When attempting to access Flash Apps withing the Admin Menu>Modules?

Check whether the RMS settings is correct and it accepts connections.

Not sure exactly what was going on here, but after submitting a ticket with my host, all was well. Gotta hand it to Joombyte though, these guys are very responsive and take good care of their clients. They make my Dolphin experience soooo much easier.

Well, it looks like I'm revisiting this issue. I thought things were fixed but apparently it was just IE that was working fine. it was glitchy there for a bit, but after making my last comment, I moved on to other things as I had so many things to do yet. Now, I realize Firefox and Chrome are just as important to consider-

Here's a detail on my research efforts, hope it removes as many variables as possible for someone-

I've also submitted a ticket with my host.

ERROR LOG:

[Thu Sep 15 09:11:45 2011] [error] [client "MY IP ADDRESS"] client denied by server configuration: /home/"my domain directory"/"my dolphin root"/flash/XML.php, referer: http://"My Domain"/flash/modules/global/app/holder.swf
[Thu Sep 15 09:06:07 2011] [error] [client "MY IP ADDRESS"] client denied by server configuration: /home/"my domain directory"/"my dolphin root"/flash/XML.php, referer: http://"My Domain"/flash/modules/global/app/admin.swf

When I go into the Admin Panel on My Dolphin Site and select MODULES>then select FLASH APPS, The FLASH APPS Window appears and the Widgets appear temporarily (like a couple seconds) and then they disappear and are replaced with the error "Connection Error"

What I know so far:

This only happens with Firefox and Chrome- Internet Explorer works fine.
I have cleared caches, made sure that my ADOBE Flash Plugins/Shockwave Plugins are up to date.
When I disable my shockwave plugin the FLASH APPS window wont even appear.

I have isolated the exact errors in the error log in Cpanel for when I have the plugin enabled and disabled:

ENABLED:
[Thu Sep 15 09:06:07 2011] [error] [client "MY IP ADDRESS"] client denied by server configuration: /home/"my domain directory"/"my dolphin root"/flash/XML.php, referer: http://"My Domain"/flash/modules/global/app/admin.swf

DISABLED:
[Thu Sep 15 09:11:45 2011] [error] [client "MY IP ADDRESS"] client denied by server configuration: /home/"my domain directory"/"my dolphin root"/flash/XML.php, referer: http://"My Domain"/flash/modules/global/app/holder.swf



Here is the contents of the XML.php file:

<?
/***************************************************************************
*
* IMPORTANT: This is a commercial product made by BoonEx Ltd. and cannot be modified for other than personal usage.
* This product cannot be redistributed for free or a fee without written permission from BoonEx Ltd.
* This notice may not be removed from the source code.
*
***************************************************************************/
$sModule = isset($_REQUEST['module']) ? $_REQUEST['module'] : "";
$sAction = isset($_REQUEST['action']) ? $_REQUEST['action'] : "";

if(($sModule == "mp3" && $sAction == "screenshot")
|| ($sModule == "board" && $sAction == "transmit")
|| ($sModule == "games" && $sAction == "makeShot")
|| ($sModule == "livecam" && $sAction == "channelShot")
|| ($sModule == "photo" && $sAction == "transmit"))
{
define('BX_SECURITY_EXCEPTIONS', true);
$aBxSecurityExceptions = array(
'POST.data',
'REQUEST.data',
);
}

$sGlobalHeader = "modules/global/inc/header.inc.php";
if(!file_exists($sGlobalHeader)){ header("Location:install/index.php"); exit;}

require_once('../inc/header.inc.php');
require_once($sGlobalHeader);
require_once($sIncPath . "constants.inc.php");
require_once($sIncPath . "db.inc.php");
require_once($sIncPath . "xml.inc.php");
require_once($sIncPath . "functions.inc.php");
require_once($sIncPath . "apiFunctions.inc.php");
require_once($sIncPath . "customFunctions.inc.php");

$sModule = empty($sModule) || !secureCheckWidgetName($sModule) ? GLOBAL_MODULE : $sModule;

$sContents = "";
$sContentsType = CONTENTS_TYPE_XML;

if($sModule == GLOBAL_MODULE)
{
require_once($sIncPath . "xmlTemplates.inc.php");
require_once($sIncPath . "actions.inc.php");
}
else
{
$sModuleIncPath = $sModulesPath . $sModule . "/inc/";
require_once($sModuleIncPath . "header.inc.php");
require_once($sModuleIncPath . "constants.inc.php");
require_once($sModuleIncPath . "xmlTemplates.inc.php");
require_once($sModuleIncPath . "customFunctions.inc.php");
require_once($sModuleIncPath . "functions.inc.php");
require_once($sModuleIncPath . "actions.inc.php");
}

switch($sContentsType)
{
case CONTENTS_TYPE_XML:
//--- Print Results in XML Format ---//
header("Cache-Control: no-store, no-cache, must-revalidate");
header("Cache-Control: post-check=0, pre-check=0", false);
header("Pragma: no-cache");
header ('Content-Type: application/xml');
$sContents = "<?xml version='1.0' encoding='UTF-8'?>" . makeGroup($sContents);
break;
case CONTENTS_TYPE_SWF:
header("Content-Type: application/x-shockwave-flash");
break;
default:
break;
}
echo $sContents;
$oDb->disconnect();
?>

The stuff I highlighted in black just drew my attention, but I don't know if it's clues to anything or not.

Ultimately I have a work around in IE, but if there are flash issues related to Firefox and Chrome and beings my site has a lot of Flash content, my thinking is that it could spell sure disaster once I start taking on members.
If you guys have any clues, let me know, as I've research all over Google and can't find anything related to this issue.

Thanks,
Jerry

My host has looked into the matter and resolved the issue through means of optimization in my web server. Apparently the issue were relative to some of the security settings/configuration.

We're all good now.

I'm having the same exact problems. Can you tell me in any more detail what the optimizations were exactly?

Hello

Sudden same bug here. Can you tell me what was the security point that blocked access to Flash Apps?

Thank you

 I wish I could be of more help here....I was fairly new to Dolphin back then, so most of what I posted was probably not much help. It looks like my host did some things to resolve it, and may have been a bit vague about what exactly they did...

I'm pretty sure at the same time, I updated my Flash and Shockwave during troubleshooting the issue.

Perhaps update those and maybe ticket with your host will get you fixed up- Good Luck :)