Chat+ Webcam dont work

Hello

 

i install new chat on my server, webcam dont work, 

i tested on demo boonex chat+ and same dont work

work only with browser Torch

 

IE,Firefox,chrome dont work

only me dont work or is bug?

Quote · 7 Mar 2016

it does not work in IE or Safari. FOr it to work in CHrome, you must use over https, Firefox works fine as Is - or should work fine as is

caredesign.net
Quote · 7 Mar 2016

https is reason?

 

ok i try to use with https

Quote · 7 Mar 2016

https for chrome

caredesign.net
Quote · 7 Mar 2016

are you using an iphone?

caredesign.net
Quote · 7 Mar 2016

OK, I spoke too soon. Last night I installed v.20 and had not tested with a mobile device till a few minutes ago-  and you are correct - video chatting is not working. I did not get a message asking if I would like to allow the app to use my camera and mic. I tried this with both the desktop version within the Dolphin page, from the mobile app, and from a page outside of the Dolphin site.

caredesign.net
Quote · 7 Mar 2016

no,i tested from desktop, no tested with mobile, on desktop video work only with torch browser, other browser dont work

Quote · 7 Mar 2016

i dont have a camera connected to my desktop - but getting same results - it should ask if you want to enable the site to access your camera and or mic - did you get that message at least?

caredesign.net
Quote · 7 Mar 2016

Yes,

- i revice message on torch browser and work cam and microphone

- firefox recive message when accept, webcam start,but not open window cam,micorphone dont work

- IE dont recive message and dont open window cam and microphone dont work

- Chrome recive message, cam start, dont open my webcam window, only open cam from chat member, microphone work

Quote · 7 Mar 2016

if you do not mind - pm me your site url and I will check out.

caredesign.net
Quote · 8 Mar 2016

Hello I am with a MacBook. I tried to do Audio and Video with safari that does not work. I tried with my macbook with chrome that does not work either. short. the only one that works is Firefox on my macbook. Maybe I do it wrong. Do you think the cat + will be compatible with Safari or Chrome on iOS APPLE soon. Because if the cat is not compatible + I think people will flee the cat + because many of them do not like to change their web browser. sorry for my english I'm french.

Vincent

Vince
Quote · 9 Mar 2016

Big thank you at 

- Torch work

Quote · 9 Mar 2016

Screenshot Using samsung s6 edge plus default  browser

caredesign.net
Quote · 9 Mar 2016

good Smile

 

LG G3 mobile default browser dont work

LG G3 Mobile UC Browser work

Quote · 9 Mar 2016

on mobile,  channel and private message page is blank, dont see any message

 

downloaded app mobile rocket.chat

message see in channel and private message and notification work, webcam no

 

tested on my chat and boonex demo page, result is same, this chat+ have BIG BIG BUG

 

Quote · 9 Mar 2016

I dont think it is the Chat+ itself - but rather the modifications made by Boonex team. I have used the development version and the Boonex version, but the Dev version has less issues and more functionality. I think in whatever was done to streamline the App for Boonex caused things to not work properly. (just my thoughts - and really looking for someone to jump in and clarify some things for us)

 

When you open your site on mobile and you see just a white page - rotate your phone sideways - I had to do this to get it to display properly. Something about how it loaded in portrait view that caused things to act up. Once I rotated to Landscape, it displayed properly - both in landscape and portrait.

caredesign.net
Quote · 9 Mar 2016

hehe, this is lotery :)

 

i try now mobile chrome, message see, webcam dont work

Quote · 9 Mar 2016

It sounds like the entire new Chat+ system isn't ready for prime time IMHO.

Quote · 10 Mar 2016

moby10 - one thing I noticed tonight after doing yet another fresh install - is that the first time around, I had to restart all of my devices to get them to connect properly. I had an issue where they were not giving me the message to use camera and mic and video/audio chat would not work - on pc I just refresh if things act jinky.

caredesign.net
Quote · 10 Mar 2016
 
 
Below is the legacy version of the Boonex site, maintained for Dolphin.Pro 7.x support.
The new Dolphin solution is powered by UNA Community Management System.