Can't manually change membership level

D7, I have members who are set at promotional and I can't manually make them gold or standard... what gives?

It was on members I imported, so I gave them first and last names which is required, now I can update membership level.

Quote · 26 Dec 2009

Same problem here.

Quote · 24 Jan 2010

Hello everybody!

Just checked it in current version - works fine. Possible trouble in filling of other fields - note that admin should fill all required fields too.

Regard

Quote · 25 Jan 2010

Hello everybody!

Just checked it in current version - works fine. Possible trouble in filling of other fields - note that admin should fill all required fields too.

Regard

Still doesn't work for me.  All the fields are filled in on both the admin and on the member to be upgraded.  Nope.

Quote · 25 Jan 2010

I just tested this on a version of D7 which was downloaded from Boonex about 2 weeks ago and I am also NOT ABLE to amend the membership levels of a user profile via the admin panel.

Quote · 25 Jan 2010

Interesting . . . I normally use Google Chrome and have been having the problems while using that browser.  I just closed that browser and opened up Firefox and lo and behold I could manually upgrade memberships!

But . . . under the Firefox, everything runs at a very very very slooooooow pace while under Chrome it is nice and fast.  Even typing into this message box took forever in Firefox (so I closed it and went back to Chrome to post this).

Is it MY Chrome or perhaps there are browser incompatibilities?  I love my Chrome and don't want to have to use something else to access Dolphin nor do I want to tell end users they can't use their favorite browser.

Thoughts on what is causing the behavior?  Obviously, I am not the only one having issues . . .

- Brian

Quote · 25 Jan 2010

My mistake. The membership does change however the browser does not refresh with the new status upon saving. Even going back to the member list does not show it up immediately and I had to do a CTRL + F5 to refresh.

Quote · 25 Jan 2010

My browser - Google Chrome - does not make the change, even upon refresh it's still the old level.  However, in Firefox there was no problem.

- Brian

Quote · 26 Jan 2010

Hello briandavidphillips!

Plz specify ur version of Chrome.

Regard

Quote · 26 Jan 2010

Hello briandavidphillips!

Plz specify ur version of Chrome.

Regard

Google Chrome was 3.0.195.38 . . . I just saw an "update version" on my about so tried that as well. The new version of Google Chrome is 4.0.249.78 (36714) and same problems. Could not manually update membership level and reply button did not work for email.

Quote · 26 Jan 2010

in my experience with google chrome does not work always in editing the profile fields and menu builder in D7 administration panel, its weired I cant even duplicate what happen, its just random error each time, cant save htmlblock sometimes,menu re-arranging on its own etc., so I suggest used FireFox for administration side.

Quote · 26 Jan 2010

Hello,

it will works if you check "Starts immediately:"

Quote · 26 May 2014
 
 
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