Can not access email templates anymore

Hi,

I have noticed over the past few weeks i am not longer able to access email templates, advanced settings and on the users account they can not access privacy settings. I used to hover over these, click on them and they would drop down. When i hover over them now you cant click on them now! for some reason i thought this might have somthing to do with my webspace guys but they say its a software issue, Anybody help?

Russell

Quote · 24 Feb 2013

Can anyone assist on this? my webspace people are saying its the software but i have a feeling its somthing they have done/not done, i just need some info to take back to them!

Russell

Quote · 2 Mar 2013

Have you tried to "click" in area where the arrow was.

This is happening on my .9 sites since the calendar fix.

I just click there (in the area) and get the drop down.

ManOfTeal.COM a Proud UNA site, six years running strong!
Quote · 2 Mar 2013

Im on .9 to where was the arrow? just tried clicking on all areas and nothing!

Quote · 2 Mar 2013

 It should be on the far right of each line. In other words to the right of each template description.

 

Im on .9 to where was the arrow? just tried clicking on all areas and nothing!

 

BoonEx Certified Host: Zarconia.net - Fully Supported Shared and Dedicated for Dolphin
Quote · 2 Mar 2013

I've attached a pic, just cant access the email templates, advanced settings, or anything that requires a drop down!

Quote · 3 Mar 2013

 

I've attached a pic, just cant access the email templates, advanced settings, or anything that requires a drop down!

ManOfTeal.COM a Proud UNA site, six years running strong!
Quote · 3 Mar 2013

It's most likely the result of applying the 7.1 calender fix to a 7.0 site.

https://www.deanbassett.com
Quote · 3 Mar 2013

Thanks Newton for that but still not working, Deano, any fix??

Quote · 3 Mar 2013

Really need a fix for this as i cant access most things on my admin panel, including a payment Mod! anyone help please?

Quote · 4 Mar 2013

for now...  a cheap fix.

open /inc/classes/BxDolAdminSettings.php  around line 208 look for:

'collapsable' => true,

Set true to false and everything should be expanded for you now in the admin panel.

before you do that if you want you can try to move the arrow to the left and see if that fix's it.

open templates/base/css/forms_adv.css and around line 312 look for:

.block_collapse_btn {

    float: right;

change it to left  then clear your cache folders.  reload advance setting and see if you can see the arrow now.

If you need a hand with any of it let me know....

https://dolphin-techs.com - Skype: Dolphin Techs
Quote · 4 Mar 2013

Sorry almost forgot about email templates...

open /administration/email_templates.php around line 128 look for:

'collapsable' => true,

                'collapsed' => true

you can set the second one to false if you like and that will open all the templates on page load.

https://dolphin-techs.com - Skype: Dolphin Techs
Quote · 4 Mar 2013

for the privacy setting ....

open templates/base/scripts/bxBasePrivacyView.php  around line 148 look for:

'collapsable' => true,        set it to false.

 

Also i would like to add try renaming     /inc/js/jquary.webforms.js  and replace it with a clean copy from the dolphin zip of your version.

You might want to try this first....  

https://dolphin-techs.com - Skype: Dolphin Techs
Quote · 4 Mar 2013

Hi,

I have done all these and they have worked fine! many thanks! but, the payment mod? i cant open any of the drop down boxes!

Last one, promise! i have attached a pic!

Russell

Quote · 21 Mar 2013

ok let me see if i can find that on at some point.

https://dolphin-techs.com - Skype: Dolphin Techs
Quote · 21 Mar 2013

Thanks Jay, you have been a life saver! im told its in jquery.webForms.js but, cant find the collapsable bit?

Quote · 22 Mar 2013

Jay??

Quote · 25 Mar 2013

I am here....   had a major computer crash the other day.  Just getting everything back online and re installed.

i'll have a look as soon as i can.

https://dolphin-techs.com - Skype: Dolphin Techs
Quote · 25 Mar 2013

modules/boonex/payment/classes/BxPmtDetails.php

line 67 $bCollapsed = true;    set to false

line 93 $bCollapsed = true;    set to false

https://dolphin-techs.com - Skype: Dolphin Techs
Quote · 25 Mar 2013

Absolute star Jay, many thanks! Smile

Quote · 26 Mar 2013
 
 
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