I requested some help on a small issue and got told I had to buy some support tickets. So I bought five bucks worth and resubmitted the question/issue by email - no response. Just tried it online but it says I have no credits. I bought them through paypal, and have the transaction records. How do I get this addressed?
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Hello Robert Gordon,
You sent a payment of $5.00 USD to BoonEx.
This charge will appear on your credit card statement as payment to PAYPAL *BOONEX.
This charge will appear on your credit card statement as payment to PAYPAL *BOONEX.
| Merchant information BoonEx presale@boonex.com +61 280051488 |
Instructions to merchant None provided |
| Description | Unit price | Qty | Amount |
|
General support enquiry |
$1.00 USD | 5 | $5.00 USD |
|
Receipt No: 3812-4365-7639-5444
Please keep this receipt number for future reference. You'll need it if you contact customer service atBoonEx or PayPal.
Please keep this receipt number for future reference. You'll need it if you contact customer service atBoonEx or PayPal.
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