Agent Response

Hello all..

Can someone please tell me if they have any idea about how busy agents are?

I've messages my agent yesterday and still no response. Is it anything I should panic about?

Thanks.

Hi ho... Hi ho... Off to strike we go,

With pancakes & Donut glaze,

Hi ho... Hi ho... Off to strike we go,

Where agents have to answer questions,

About bug infestation,

Hi ho... Hi ho... Off to strike we go!

Translation (at least I think): the agents are overworked and under-payed. With each of them servicing over fifty people (some over one-hundred), it will take awhile for them to reach you (if at all).

Yes, we are overloaded but still, we are doing our best to reply in time. Please, be a little bit more patient.

Thanks for understanding.

How do I change my agent? I messaged mine on 26.05.2010 and still no reply - not good for a new client really

I don't think there is a way or i would try a different one.

I just got a reply from mine today, and i waited for 4 weeks and the reply i got was useless asking me if i still had the problem rather than fixing it. So now i know it will be another month before i hear back.