A/V Chat not loading

Hi,

 

I have installed the RMS on my own linux dedicated server following the instructions found here http://www.boonex.com/trac/ray/wiki/RayInstall

 

I have made the integration as explained here http://www.boonex.com/trac/ray/wiki/RayIntegration

 

The Base was installed successfully and I  configured the Base settings to use my own RMS server.

 

I tested the connection to the chat application from here http://www.boonex.com/rms.html and got NetConnection.Connect.Success

 

The problem is that the Chat is not loading (tried IE 7 and FF 3), it shows the "Loading..." message. What is more, we do not see any connection intend from it on the RMS side.

 

We have tripled checked all settings but not found what is causing this error.

 

Thanks in advance for your help.

Quote · 3 Sep 2008

sounds like maybe a firewall issue check to make sure all ports that were stated in the installation guide are open.There should be 3 of them.

Quote · 3 Sep 2008

and you have your domain added to the access.dat?

will look at your setup if you want me to.

give me a shout in pm please

regards,

DosDawg

When a GIG is not enough --> Terabyte Dolphin Technical Support - Server Management and Support
Quote · 3 Sep 2008

 

sounds like maybe a firewall issue check to make sure all ports that were stated in the installation guide are open.There should be 3 of them.

Ports 1935, 1936 and 5080 are open :S

Quote · 3 Sep 2008

 

and you have your domain added to the access.dat?

 

 

will look at your setup if you want me to.

 

give me a shout in pm please

 

 

 

 

regards,

DosDawg

 Its added. We do not see ANY traffic from the chat to the server.

 

The chat is here http://www.solucioneslinux.com.uy/chat.php

 

We tested the connection from http://www.boonex.com/rms.html with the following parameters:

 

Server: 75.125.224.26 Port: 1935 App: chat

Connection params: solucioneslinux.com.uy,,,

Quote · 3 Sep 2008

Version 3.0 works fine in our server...

Quote · 3 Sep 2008

Any ideas? :)

Quote · 4 Sep 2008

I have the same problem, and have been using this thread to try and nail down the problem.

http://www.boonex.com/unity/forums/forum/Dolphin-6.0.0004-0.htm#topic/Free-RMS-won-t-connect.htm

Quote · 16 Sep 2008

Definitely not a firewall problem on your side (ports 1935 and 5080).  Your configuration appears to be similar to mine....

this is from nmap:

Interesting ports on foose2.solucioneslinux.com.uy (75.125.224.26):
PORT     STATE SERVICE VERSION
5080/tcp open  unknown
1 service unrecognized despite returning data. If you know the service/version, please submit the following fingerprint at http://www.insecure.org/cgi-bin/servicefp-submit.cgi :
SF-Port5080-TCP:V=4.20%I=7%D=9/16%Time=48D03695%P=x86_64-redhat-linux-gnu%
SF:r(GetRequest,8D1,"HTTP/1\.1\x20404\x20Not\x20Found\r\nContent-Type:\x20
SF:text/html\r\nContent-Length:\x202162\r\nServer:\x20Jetty\(6\.1\.0\)\r\n
SF:\r\n<HTML>\n<HEAD>\n<TITLE>Error\x20404\x20-\x20Not\x20Found</TITLE>\n<
SF:BODY>\n<H2>Error\x20404\x20-\x20Not\x20Found\.</H2>\nNo\x20context\x20o
SF:n\x20this\x20server\x20matched\x20or\x20handled\x20this\x20request\.<BR
SF:>Contexts\x20known\x20to\x20this\x20server\x20are:\x20<ul><li><a\x20hre
SF:f=\"/mp3\">/mp3&nbsp;--->&nbsp;org\.mortbay\.jetty\.webapp\.WebAppConte
SF:xt@126649c{/mp3,file:/opt/ray_server2/webapps/mp3/}</a></li>\n<li><a\x2
SF:0href=\"http://75\.125\.224\.26:5080/video\">/video&nbsp;@&nbsp;75\.125
SF:\.224\.26:5080&nbsp;--->&nbsp;org\.mortbay\.jetty\.webapp\.WebAppContex
SF:t@19771a5{/video,file:/opt/ray_server2/webapps/video/}</a></li>\n<li><a
SF:\x20href=\"/global\">/global&nbsp;--->&nbsp;org\.mortbay\.jetty\.webapp
SF:\.WebAppContext@1a62633{/global,file:/opt/ray_server2/webapps/global/}<
SF:/a></li>\n<li><a\x20href=\"http://10\.0\.0\.240:5080/\">/&nbsp;@&nbsp;1
SF:0\.0\.0\.240:5080&nbsp;--->&nbsp;org\.mortbay\.jetty\.webapp\.WebAppCon
SF:text@116092c{")%r(HTTPOptions,57A,"HTTP/1\.1\x20404\x20Not\x20Found\r\n
SF:Content-Type:\x20text/html;\x20charset=iso-8859-1\r\nContent-Length:\x2
SF:01287\r\nServer:\x20Jetty\(6\.1\.0\)\r\n\r\n<html>\n<head>\n<meta\x20ht
SF:tp-equiv=\"Content-Type\"\x20content=\"text/html;\x20charset=ISO-8859-1
SF:\"/>\n<title>Error\x20404\x20NOT_FOUND</title>\n</head>\n<body>\n<h2>HT
SF:TP\x20ERROR:\x20404</h2><pre>NOT_FOUND</pre>\n<p>RequestURI=/</p>\n<p><
SF:i><small><a\x20href=\"http://jetty\.mortbay\.org\">Powered\x20by\x20jet
SF:ty://</a></small></i></p>\

Also port 1935 is open:

Starting Nmap 4.20 ( http://insecure.org ) at 2008-09-16 15:46 MST
Interesting ports on foose2.solucioneslinux.com.uy (75.125.224.26):
PORT     STATE SERVICE VERSION
1935/tcp open  rtmp?

Obviously the Wiki documentation is not correct for a RMS 3.5.1 server install.  DosDawg and Sammie have given some tips if you see my thread from my earlier post.

Good Luck.  If you find something before I do, please let me know.

Quote · 16 Sep 2008
 
 
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