500 error on Join.php ... again and again...

Hi,

I'm receiving always this error, I can't understand why.

Yesterday, I've installed Dolphin's website 7.0.3, for the 5 time now, and I've inserted the PT language, which was difficult but after a while I did it.

Everything was running ok before I went to bed as one of the things that was always giving me errors on previous installations (always the 500 error on join.php page) this time was ok. So I was happy with it.

The fact is, today when I was just about to continue the configuration of the page... puf... it just gives me the 500 error on the join.php page again...

This is unbelievable and it's getting me crazy! I'm sure this time I did check it hours before and then I did NOTHING, so why did this stopped working suddenly!

If anyone can give me a hand with this, I would be very pleased!

Thank you very much.

Best regards,

Pedro Lima

cache is why it broke PUF.

so dolphin is fine until you add this PT lang, then once you add the PT lang, ERRORS start firing at you?

are you able to provide any logs to show what is causing this 500 to fire?

are you able to join if the PT lang is not installed? need to narrow this down, and address the correct issue. if there is a problem with the PT lang, then that is what needs to be addressed, not the join.php because AFAIK there should be no problems joining on a default install.

Hi DosDawg,

First of all let me thank you for your kind help.

Well, about the error, after reading your post I've done the things again (all you said I did it before, but I did it once agani):

- Reseted all Cache, tried in English but yet with PT lang installed, nothing...

- Removed PT lang, reseted all Cache, tried again, nothing...

The error is appearing me over and over again!

About some log, where can I access it?

Thanks.

Best regards,

Pedro Lima

Try to disable the db cache into the administration->Settings->Advanced Settings->Profile

Let me know!

Thank you for the kind help ilbellodelweb, but it didn't worked out that well... :(

Error keeps showing!

Wow, found the problem! :D

Well, not exactly, but at least I put it working again! ;)

So, it seems that it has to do with the template I've installed because I've changed the template and it's working again...

Now my question is, how can I have access to some log file so I can track down where's the specific error so I can try to correct it. It should be some code error on the template or something like that.

Thanks! :D

Anyone? Please?

you need the profiler module turned on

then you need to set DB_FULL_DEBUG_MODE

To enable the full debug mode for database in boonex dolphin 7 goto this path:

<site root>/inc/classes/BxDolDb.php

In the above file, look for line number 26 which says:

define( 'DB_FULL_DEBUG_MODE', false );

Change this code to (basically change the false in the end to true):

define( 'DB_FULL_DEBUG_MODE', true );

There you go! your boonex installation is now in full debug mode and you can now check out the errors in detail!

this will debug errors for the database......

im still looking how to enable that profiler because i know it shows up on firefox in the bottom of the page, showing all queries and all errors. back in a few

500 Errors usually show up in the cpanel error log.  You just have to login to your cpanel and under the Logs block hit error log.

There's usually some permission problem or file that can't be found.  You just have to read the error.

Thank you both of you! :D

So, after checking the logs, these are the erros that appeared after changing into the template I want and try to access join.php:

[Fri Nov 12 21:43:20 2010] [error] PHP Fatal error:  require_once() [<a href='function.require'>function.require</a>]: Failed opening required '/home/[OMITED]/public_html/fanlux/templates/tmpl_skin004/scripts/BxTemplJoinPageView.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/[OMITED]/public_html/fanlux/inc/utils.inc.php on line 833
[Fri Nov 12 21:43:20 2010] [error] PHP Warning:  require_once(/home/[OMITED]/public_html/fanlux/templates/tmpl_skin004/scripts/BxTemplJoinPageView.php) [<a href='function.require-once'>function.require-once</a>]: failed to open stream: No such file or directory in /home/[OMITED]/public_html/fanlux/inc/utils.inc.php on line 833

Can someone give me a hand with this? :)

Thanks in advance.

Oh my, oh my... I feel so powerful right now! Solving all these issues by myself! :P

Hehe, just joking arround a little bit because of the happiness! :)

Well, it seems I just had do copy the file that was left from the original template folder! :D

The file "BxTemplJoinPageView.php"

Hehe. Awsome!

Thanks a lot for all your kind help guys.

If I need something more I will surely ask here. ;)

Check your template directory (/public_html/fanlux/templates/tmpl_skin004/scripts/) to see if the BxTemplJoinPageView.php file exists.

If it doesnt, simply copy the BxTemplJoinPageView.php from /public_html/fanlux/templates/tmpl_uni/scripts directory to YOUR template directory /public_html/fanlux/templates/tmpl_skin004/scripts/

The try again..

EDIT: Posted too late :)

Hehe. Thanks anyway for your kind help! ;)

I have practically the same problem... A member that wants to create an account can see the join page and fill in his / her info. When they click on the submit button the get an error 500 page.

BTW. The strange thing is that the account is visible in the members section in the admin panel...

 
I can think of a couple of reasons for it.

1) Problem in .htaccess file. Damaged file or a bad entry in the file.

2) If server is running suPHP or FastCGI, improper permissions can cause it. If one of the files or folders has the wrong permission it can cause the error. Permissions must be set properly per this document http://www.boonex.com/trac/dolphin/wiki/DetailedInstall for the way php runs on your server.

The strange thing is that it worked yesterday fine. Yesterday later in the day i installed all of the modules we bought and today we edited some profile field ( textfield replaced with dropdown and the values ) I don't see anything strange in the .htacces file

Ok. You mentioned this error is occurring when someone joins. And in your next post you stated you changed a profile field from a text box to a dropdown.

So i have to ask. Is this dropdown on the join form? And if so, have you tried reverting it back to the way it was to see if the problem goes away? Undoing changes is always a first step to see if thats what caused it.