2 questions about membership : cancellation and upgrade
Membership upgrade does not seem to work. I found many threads about this on the forum but no solution. How do you guys deal with this issue?
Also when a user goes to membership page and cancel his subscription, I receive an email :
Dear Admin, please unsubscribe me from recurring payments.
Below my subscription information:
Subscription date: 04-03-09 06:27
Payment provider: PayPal
Subscription period: 1
Payment description: Membership purchase - VIP
Nowhere can I see the email or the username of the user who cancels! If I click REPLY, the email put there is mine. Incredible! How are we supposed to deal we this? Anyone found a solution for this?
Thank you!
