| 41 | | |
| 42 | | ---- |
| 43 | | |
| 44 | | == I get ''Uploading file error'' when uploading audio/video files in Ray Media and Video Players == |
| 45 | | |
| 46 | | This is a common problem and most of the time it is caused by the following reasons: |
| 47 | | |
| 48 | | 1) You're trying to upload files bigger than 2 Megabytes which is the default value for PHP configuration. To fix it, edit '''php.ini''' file which is used as a configuration file by your PHP processor. You have to find two variables: '''upload_max_filesize''' and '''post_max_size''' and assign bigger values to them. |
| 49 | | |
| 50 | | 2) You don't have .htaccess or have it corrupted in the '''ray''' folder. Here's the code that this file must contain: |
| 51 | | |
| 52 | | {{{ |
| 53 | | <IfModule mod_security.c> |
| 54 | | SecFilterEngine off |
| 55 | | </IfModule> |
| 56 | | }}} |
| 57 | | |
| 58 | | 3) You have the correct .htaccess file but it gets overridden by other Apache settings on your server. You should contact your hosting provider in this case. |
| 59 | | |
| 60 | | 4) You don't have the proper '''ffmpeg.exe''' in '''ray/modules/global/app''' or it doesn't have '''777''' permissions (readable, writable, executable). In this case change the permissions and make sure the ffmpeg.exe file is applicable to your operating system: Linux (provided with Dolphin), [http://www.boonex.com/ffmpeg_win.zip Windows] or [http://www.boonex.com/ffmpeg_freebsd62.tgz FreeBSD]. |
| 61 | | |
| 62 | | 5) You have incorrect permissions for the following folders: |
| 63 | | '''ray/modules/mp3/files/''', '''ray/modules/movie/files''' and '''ray/modules/music/files''' |
| 64 | | These folders must have '''777''' permissions. |
| 65 | | |
| 66 | | 6) You have PHP '''exec()''' function disabled on your server. Advise with your hosting provider in order to figure this out. |
