120 | | 1) Check if the crons are installed and running properly. You can check your bug report email for messaged from the crons and if they contain any problem messages. |
121 | | |
122 | | 2) Check if ffmpeg.exe is executable and produces any output. This can be checked in ''Admin Panel -> Tools -> Host Tools -> Host Params'' |
123 | | |
124 | | 3) Your server may not support H264 codec and thus can't process videos. In this case, the codec should be disabled in "Admin Panel -> Modules -> Flash Apps -> Video Player -> Settings". |
| 120 | 1) Check if the crons are installed and running properly. You can check your bug report email for messages from the crons and if they contain any errors. |
| 121 | |
| 122 | 2) Check if '''ffmpeg.exe''' is executable and produces any non-error output. This can be checked in ''Admin Panel > Tools > Host Tools > Audit | Permissions''. |
| 123 | |
| 124 | 3) Check if H264 codec is enabled in "Admin Panel > Modules > Flash Apps > Video Player > Settings". |