Changes between Version 6 and Version 7 of DolUsersFAQ


Ignore:
Timestamp:
Sep 19, 2012, 4:07:49 AM (12 years ago)
Author:
AlexT
Comment:

questions were divided into categories

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  • DolUsersFAQ

    v6 v7  
    66If the Photos module is installed, from the View photo page you can set a photo as your Default Avatar.[[BR]][[BR]] 
    77 
    8 == How do I create a blog?[[BR]] 
    9 From the navigation menu, click on Blogs then click on Add Post[[BR]] 
    10 If this is your first blog, you will be asked to give your blog a name and a description.[[br]] 
    11 You will only need to do this once. Every time after that when you click on Add Post you will be able to create blog posts[[BR]][[BR]] 
    12  
    13 == Can I change the description of my blog?[[BR]] 
    14 '''Yes!''' Click on Blogs from the navigation menu then click on My Blog.[[br]] 
    15 In the Actions block click on Edit Blog.[[BR]][[BR]] 
    16  
    17  
    18  
    198== How can I edit my profile?[[BR]] 
    209From the bottom menu click on the little Gear icon (Settings Icon) and click Account Settings.[[BR]] 
    2110You will be able to edit your profile details such as Headline, Description, Gender etc.[[BR]][[BR]] 
     11 
     12== How can I send a private message to a user?[[BR]] 
     13There are 2 ways you can send a private message to a user[[BR]] 
     141) Hover over the Mail icon from the navigation menu and click on Compose[[BR]] 
     15In the Recipient field, type in the username of the user you want to send a message to.[[BR]] 
     16If the username exists, it will populate as you're typing in the Username.[[BR]] 
     17This will help to ensure you type in the correct username.[[BR]] 
     182) From the users profile you can click Send Letter.[[BR]][[BR]] 
     19 
     20== Can I view messages I have sent?[[BR]] 
     21'''Yes! Hover over the mail icon from the navigation menu and click Outbox.[[BR]] 
     22This will take you to your Outbox which contains Messages and Greetings you have sent.[[BR]] 
     23You can have just messages display or just Greetings by placing a check mark beside what you want to see.[[BR]] 
     24Removing a check mark beside Messages for example will display everything but Messages and vise versa.[[BR]] 
     25 
     26== I accidentally removed the wrong message, can I retrieve it?[[BR]] 
     27Yes! Hover over the Mail icon from the navigation menu and click on Trash.[[BR]] 
     28This will display all Messages and Greetings you deleted.[[BR]] 
     29Choose what you want to retrieve and click Restore[[BR]] 
     30The message(s) selected will now be back in your Inbox.[[BR]] 
     31 
     32== Are my messages on here permanently unless I delete them?[[BR]] 
     33No! To save space on our server and to ensure the site is not running what it doesn't need to run, all old messages are removed every '''180 Days'''[[BR]][[BR]] 
     34 
     35== How does Subscriptions work?[[BR]] 
     36When you subscribe to another user, that user's profile will be listed in your subscriptions page.[[BR]] 
     37This also applies to subscribing to other users activities such as blogs etc.[[BR]][[BR]] 
     38 
     39 
     40== YOUR ACCOUNT[[BR]] 
     41 
     42 
     43== A member keeps harassing me, what can I do?[[BR]] 
     44If a member of the site is harassing you, Ignore or block that user.[[BR]] 
     45If the problem progresses you should contact the site administrator[[BR]][[BR]] 
     46 
     47== Why was my account terminated?[[BR]] 
     48We strictly enforce our Terms Of Service and make every effort possible to make sure all users are following them.[[BR]] 
     49Your account may have been terminated due to a breach in the Terms Of Service (aka TOS)[[BR]] 
     50If you felt that your account was terminated for no probable reason, we ask that you contact the site administrator.[[BR]][[BR]] 
     51 
     52== Why does my profile status say Approval?[[BR]] 
     53The administrator may have chosen to have profiles approved first before joining the site.[[BR]] 
     54 
     55== Why can't I log in to my account?[[BR]] 
     56Chances are you may have misspelled your password or had your CAPS on while typing your password.[[BR]] 
     57Try typing your password with CAPS off.[[BR]] 
     58If this fails, you can request a password that will be sent to the email address you provided when you registered.[[BR]][[BR]] 
     59 
     60  
     61== PRIVACY [[BR]] 
     62 
    2263 
    2364== How can I edit my Privacy Settings?[[BR]] 
     
    62103Applying this from your privacy settings will ensure all posts you make will be available to '''Only''' the users in the privacy group selected.[[BR]][[BR]] 
    63104 
     105 
     106== MODULE: BLOG [[BR]] 
     107 
     108 
     109== How do I create a blog?[[BR]] 
     110From the navigation menu, click on Blogs then click on Add Post[[BR]] 
     111If this is your first blog, you will be asked to give your blog a name and a description.[[br]] 
     112You will only need to do this once. Every time after that when you click on Add Post you will be able to create blog posts[[BR]][[BR]] 
     113 
     114== Can I change the description of my blog?[[BR]] 
     115'''Yes!''' Click on Blogs from the navigation menu then click on My Blog.[[br]] 
     116In the Actions block click on Edit Blog.[[BR]][[BR]] 
     117 
     118 
     119== MODULE: PHOTOS [[BR]] 
     120 
     121 
    64122== How do I create photo albums?[[BR]] 
    65123Click on Photos from the menu than click Add Album.[[BR]] 
     
    97155Click Move to another album and your photos will be moved.[[BR]][[BR]] 
    98156 
     157== I uploaded some photos, why can't I see them?[[BR]] 
     158The administrator may have chosen to have photos approved first.[[BR]] 
     159Navigate to Photos -> My Albums and then click the album you uploaded your photos to[[BR]] 
     160Click on Pending from the Main block to see if your photos are listed.[[BR]] 
     161If your photos are not listed in the Pending block try clicking Disapproved from the Pending block.[[BR]] 
     162If your photos are listed here, this means your photos were not approved. 
    99163 
    100164 
     165== MODULE: GROUPS [[BR]] 
    101166 
    102 == How can I send a private message to a user?[[BR]] 
    103 There are 2 ways you can send a private message to a user[[BR]] 
    104 1) Hover over the Mail icon from the navigation menu and click on Compose[[BR]] 
    105 In the Recipient field, type in the username of the user you want to send a message to.[[BR]] 
    106 If the username exists, it will populate as you're typing in the Username.[[BR]] 
    107 This will help to ensure you type in the correct username.[[BR]] 
    108 2) From the users profile you can click Send Letter.[[BR]][[BR]] 
    109  
    110 == Can I view messages I have sent?[[BR]] 
    111 '''Yes! Hover over the mail icon from the navigation menu and click Outbox.[[BR]] 
    112 This will take you to your Outbox which contains Messages and Greetings you have sent.[[BR]] 
    113 You can have just messages display or just Greetings by placing a check mark beside what you want to see.[[BR]] 
    114 Removing a check mark beside Messages for example will display everything but Messages and vise versa.[[BR]] 
    115  
    116 == I accidentally removed the wrong message, can I retrieve it?[[BR]] 
    117 Yes! Hover over the Mail icon from the navigation menu and click on Trash.[[BR]] 
    118 This will display all Messages and Greetings you deleted.[[BR]] 
    119 Choose what you want to retrieve and click Restore[[BR]] 
    120 The message(s) selected will now be back in your Inbox.[[BR]] 
    121  
    122 == Are my messages on here permanently unless I delete them?[[BR]] 
    123 No! To save space on our server and to ensure the site is not running what it doesn't need to run, all old messages are removed every '''180 Days'''[[BR]][[BR]] 
    124  
    125 == How does Subscriptions work?[[BR]] 
    126 When you subscribe to another user, that user's profile will be listed in your subscriptions page.[[BR]] 
    127 This also applies to subscribing to other users activities such as blogs etc.[[BR]][[BR]] 
    128167 
    129168== How do I create a new Group?[[BR]] 
     
    133172Once you fill in the details, click Submit.[[BR]] 
    134173You will now be redirected to your groups page which will show you all your groups.[[BR]][[BR]] 
    135  
    136 == YOUR ACCOUNT[[BR]] 
    137 == A member keeps harassing me, what can I do?[[BR]] 
    138 If a member of the site is harassing you, Ignore or block that user.[[BR]] 
    139 If the problem progresses you should contact the site administrator[[BR]][[BR]] 
    140  
    141 == Why was my account terminated?[[BR]] 
    142 We strictly enforce our Terms Of Service and make every effort possible to make sure all users are following them.[[BR]] 
    143 Your account may have been terminated due to a breach in the Terms Of Service (aka TOS)[[BR]] 
    144 If you felt that your account was terminated for no probable reason, we ask that you contact the site administrator.[[BR]][[BR]] 
    145  
    146 == Why does my profile status say Approval?[[BR]] 
    147 The administrator may have chosen to have profiles approved first before joining the site.[[BR]] 
    148  
    149 == Why can't I log in to my account?[[BR]] 
    150 Chances are you may have misspelled your password or had your CAPS on while typing your password.[[BR]] 
    151 Try typing your password with CAPS off.[[BR]] 
    152 If this fails, you can request a password that will be sent to the email address you provided when you registered.[[BR]][[BR]] 
    153  
    154 == I uploaded some photos, why can't I see them?[[BR]] 
    155 The administrator may have chosen to have photos approved first.[[BR]] 
    156 Navigate to Photos -> My Albums and then click the album you uploaded your photos to[[BR]] 
    157 Click on Pending from the Main block to see if your photos are listed.[[BR]] 
    158 If your photos are not listed in the Pending block try clicking Disapproved from the Pending block.[[BR]] 
    159 If your photos are listed here, this means your photos were not approved. 
    160   
    161  
    162  
    163  
    164  
 
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