sorry you have had this experience. from my view point this is how things have gone for me. i have clients running the dolphin script, they are provided professional hosting, dolphin installations, mods, tweaks, and tutorials. Of course all of this comes with a cost. yes you paid the $998.00 and you deserve th best level of support that boonex provides. if you are not getting that level of support, there is certainly a problem. i know these guys are working on this daily. there are those of us who see more have working knowledge of this script, not as a developer for the script, but as a user of the script, and we volunteer our time in the forums and blogs trying to help those who need help, as time permits. yes we all charge some fee for our time and efforts. dolphin is not a plug and play script, and many misconstrue the term community site builder to be similar to geocities or angelfire page builders that were so widely used in the 90's and early 2000's. this script is complex, and the only limits are your imagination, and your programming abilities.

you must first inventory yourself and determine if you are providing clear and concise information in order to receive exact results. the sites that i host, i also am employed as the sysadmin paid on a monthly salary for things they may need or want. i personally have not seen your posts asking for help, but i will look around and see if there is anything i can help you with.

my suggestion is this, if you are unable to manage the site, then consider retaining a sysadmin to keep your site up to date, as well as be able to provide you with on command support. i know you thought that was what you were purchasing when you paid the $998.00, and for the most part, that is what i would expect as well.

sorry you are finding yourself in a position that has you unhappy with boonex. i can assure you that they are working on all areas of support as well as functionality of this script.

hang in there, have some patience, and things will work out.

later,
DosDawg