I just found out that they charge an additional $75 for RMS. No mention of this before I went with them during presale questions or during the setup of the server to meet Dolphin requirements. And no mentione of it a week ago when they said everything was set up according the list of Dolphin specifications, with RMS on the list. The first mention of $75 extra was when I asked for the deets of the RMS to enter into my Flash Apps settings.

I love hostgator in general, which is why I decided to see more bump up my 4 yr old shared acct to a VPS acct and stay with them after my nightmarish experience w/ arvixe (boooooo hisssssss). In every other respect they've been great about the set-up and they have great customer service. But throwing in a $75 fee w/o warning? Not even mentioning that the RMS wasn't set up when they sent the "everything's set up" email? Totally bogus.