* status changed from new to closed.
* resolution set to invalid.

all messages will delete from trash every day (if recipient or sender also will delete message);

Alex

This is a backward way of thinking. Members do not delete their emails. If it was up to them they would have gigabytes of undeleted emails. Give admin the opportunity to delete emails in bulk. I have not been able to delete one single system email as they all collect in my inbox. This is a horribly inefficient and space see more hogging way to handle emails. Admin should have all control over emails. That is why they are admin. Why should users keep their inbox tidy? They are not admin. They will leave emails in forever.