These two tools alone are the basic tools for controlling all projects - the third critical item - is a formal scope or Functional Design Specification. This outlines what dolphin is, and how it should work.

So now everyone knows - what they are supposed to be doing / when they are supposed to be doing it and how it is supposed to be done.

3 - Full time cover for unity forums - this needs to happen, however it is achieved - you are operating across multiple time zones - if posts get left see more for more than a few hours they simply disappear - fix this one and you will win the most brownie points. This is your public face - this is what people see of your operations - if it was run better, you would not have people like me complaining about it.