Nothing like vox populi to get things moving! When you can't vote with your hand, you can always vote with your feet, and at one point or another someone will have to wake up and understand that there's a need to listen to your customers --- that is, unless you are hell-bent on driving your company down to the ground! I don't know, perhaps in the grand scheme of things Boonex has other revenue sources and it's just not as important to pay too much attention on the customer service and satisfaction see more frontier. (In which case it's good to be up-front and say that we just don't care.)