sammie
In all fairness to mysite51 do you think it is wise as a host joombyte to publicly publish the ip and isp information of one of your customers?
and then publish their cpanel account usernames?

somehow i think you have just shown all future customers how slack you are about their privacy and how irresponsible you are with your customers private information.

you could have dealt with this in a much more positive way, other than proving you are not to be trusted with customers private information.

if see more you part company with a customer, their private information is still private no matter how angry you feel. that should still be respected.
fugum
Ok sammie... I guess you have never worked with servers before or know nothing about how IP addresses work. You can ping a domain name and get the IP address. Giving out an IP is not a security nor privacy issue. Also, who cares if someone gets your cpanel user name? That is the easiest thing to steal anyway. Long as you have a strong password you do not have to worry. You are telling the company to go in private to discuss this when one of their un-educated customers is the one that drug it out see more into puplic in the first place.

In my view the company was only trying to protect itself from being slammed with something they had nothing to do with.
 
 
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