I do have to agree that support for this product is virtually non existent.
I have yet more problems with my site which by the way as always, start after I go live.
I try to get help from the forums but am just directed to earlier posts which are of no help at all, I never get anything constructive form here.

Anyway, I decided to contact my hosting support for there help, which by the way does offer 24 hr support and is not a $1.99 hosting plan.

They looked at the problem and informed me see more that the whole script is very poorly put together and requires major optimization.

Which leaves me yet again with a site which is virtually unusable and a lot of angry members.

What really annoys me about this whole lack of support thing is this, we are encouraged to spend money on the ad free licence, which will give you the very same script just without the adds, so you lay out all that money and still get left with the same problems and absolutely no support.

So I would suggest that Boonex start to look at the problems within the script, there customer service and set up a proper support department.

Thankyou so very much for the opportunity to vent my spleen, I feel much better now.
Jim.