The Big Documentation Overhaul
Something epic is happening - we are "reconditioning" the entire Boonex Help area and all the Documentation resources. Our goal is to go through every document, update it, streamline it, sort them all out and put them in order. BoonEx documentation is going to be great.
You may notice that BoonEx top site menu now features "HELP" link instead of the "START" link and the new HELP homepage now lists all the relevant support and documentation resources. It's a one-stop place for finding help.
What Has Been Already Done
- We re-compiled all our FAQ pages and united them into one big FAQ page with appropriate sections.
- Beginners Guide is no joke anymore. Now it's an actual guide with basic introductory information.
- Getting Started section now boasts a few new documents, explaining Mobile Apps, Licenses, Motives, etc.
- Installing Dolphin document is reworked into a not-so-intimidating, yet not-so-simple-stupid manual.
- Troubleshooter has been updated.
- There are many other small changes, improvements and fixes that should make documentation easier to read.
What Needs To Be Done
- Dolphin FAQ For End-Users needs to be amended and updated. This document is for public use by any Dolphin web-master. We create it together as a knowledge-base for supporting members of Dolphin community sites.
- Administration Guide needs to be updated for Dolphin 7.1 renewed admin panel and settings.
- Community Tutorials require fresh screenshots and updated instructions for Dolphin 7.1.
All these pages are based on Trac Wiki. Advanced and Premium Members can contribute and we seriously need your helping hand! If you take a look at any of our support documents and think that there's something you could do to improve them - please login to Trac and type your gems in. Thank you!
Any ideas or suggestions on what else we could do to improve Boonex documentation are most welcome.
The new Dolphin solution is powered by UNA Community Management System.
Of course only if I get paid ; )
It would be great if we could notify one person in the Dolphin team about a post that held a solution. This solution would then be added to the Help section by that person and not until the forum has been scanned for solutions and we've filled the Help section it would become the natural point to start looking.
'Advanced and Premium Members can contribute and we seriously need your helping hand!'
Big words. Not so much Help yet.
You need to make it 10 tens easier to contribute.
You need to compile together How-to's that are current or showing for which versions they are good for.
You need to make it much easier and logical to search and find.
We're wasting our lifes and interest in searching through old posts to then find that the solution is no longer valid on the version you're on.
Not see more