Today we are launching Social Software Wiki - community-edited repository of documentation, tips, answers, reviews and comparisons of various social software products. It's not just for DolphinPro - it's for any popular social software product.
Software vendors generally have their own documentation, but we believe that bringing together docs for different products, all in unified format, would greatly help web-masters that have to work with more than just one platform. Moreover, vendors are biased, so their sites would normally not show certain "unrecommended" tips, less-than-favourable reviews or objective feedback. So, we're launching this wiki-based collaborative repository that will include alternative documentation, reviews, tips, faqs and comparisons.
Anyone can add and edit content, participate in structuring the wiki and generally share what they know about social software products. BoonEx will be maintaining the site, striving for allowing full editorial independence.
We have added a few example products and some info on DolphinPro to get it started. You are now very welcome to contribute to building a comprehensive documentation repository of social software information. It is important to understand that SocialSoftware.wiki must not be an aggregator of existing documentation available at websites of software vendors. Entries must be written with full respect to copyright laws and with references to sources of any quoted content. Whenever possible unique content must be added.
In our experience it may be incredibly labor-intensive for software vendors to maintain a regularly updated documentation base. Meanwhile, a lot of helpful information is shared by software users via online forums, PMs, chats, as video tutorials, etc. This information is scattered and quickly becomes outdated. Community wiki like SocialSoftwareWiki can fix that and work as a universal "box with manuals" for social software operators.
Get involved! Go to www.SocialSoftware.wiki and start adding what you know!