ok step one is to download the profiles table from your SQL database.
next edit the user that you what to give admin rights:
EG.
ID, 'member', 'e-mail@site.com', 'c72e91387791dc466383e7a0b380de6', 'Active', CHANGE THIS FROM 1 (OR WHAT EVER IT IS) TO 3, 0, 'male', 'female', 'headline', '<p>description</p>', 'GB', 'town', '1991-07-13', 1, '2009-07-27 20:32:52', '2009-07-28 20:44:43', '2009-08-11 21:13:30', '2009-08-11 21:22:50', 0, 'TAGS 'ZIP', 0, 0, 0, 19, 0, 0, 1, 3, 'online', 'message', 124935835, 2, '', '', '', '', '', '', 'Single', '', '', '', '', '', '', '', '1st name', '2nd name', 0),
so it will look something like this
2, 'Darkcloud4491', 'mike@mysite.com, 'c72e91387791dc1c2c3a0b380de6', 'Active', 3, 0, 'male', 'female', 'NEVER EAT PAINT', '<p>So i''m me thats who i am</p>', 'GB', 'Exeter', '1991-07-13', 1, '2009-07-27 20:32:52', '2009-07-28 20:44:43', '2009-08-11 21:13:30', '2009-08-11 21:22:50', 0, 'cool, owner, hot, chill, chips, cake, sleep', 'EX364LL', 0, 0, 0, 19, 0, 0, 1, 3, 'online', 'admin like stuff', 1249935835, 2, '', '', '', '', '', '', 'Single', '', '', '', '', '', '', '', 'Michael', 'Howard', 0),
use Notepad++, Notepad, or Visual Web 08 express. the user can then login to the admin panel. (http://yoursite.com/admin)
NOTE: DO NOT EDIT ANYTHING ELSE!!!!!!!!
You could have just told them to use phpMyAdmin to edit the user record in the 'Profiles'table.
Just edit any user record and change the 'Role' field value to '3'
Thanks for your post.