"UNDEFINED" when I enter Ray license number

bzzrd2 posted 14th of July 2008 in Community Voice. 4 comments.

I am trying to register my widgets but I keep getting a message "UNDEFINED" when I enter the license number. A couple registered OK but now they are not working either. Does anyone have any idea what the problem may be? Thanks.

 
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LeonidS
Very strange situation, provide me FTP, CPanel access and list of your licenses we'll investigate this situation.
haji
Hi,

Is there a fix for this, I have the same problem.
mytube
I know this post is old but I'm posting this for those searching for this solution for "undefined" when registering widgets.

We recently changed domains and had to re-register our licences for Ray. Even though I found the answer staring in my face, it took a while to sink in :)

We're running Dolphin ad-free 6.1.4. Our problem was due to the version of flash installed in our web browsers. During development we were using flash 9.x and recently rebuilt our PCs and installed flash see more 10.x.

We uninstalled flash and installed a version 9.x which we downloaded from Adobe ( http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14266&sliceId=1). We were then able to register the licences.

Cheers
You helped me a lot...
thanks
 
 
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