When is everything going to work?

I would like to know when boonex is going to focus on fixxing one thing until it is fixxed.
I read these blogs and forums and hear a bunch of horror stories about dolphin and other things.
I went and bought a mod today and the return page does not work. So hear i sit waiting for someone to check their email so I can get a mod I paid for.

I had a SPAMMER ( Not associated with Boonex or Dolphin) set up an account with me and sent out spam so I was forced to make a few changes on server that conflict with dolphin or be shut down. Can I get some support? NO. Boonex has many employees or colleagues that can monitor the support requests but refuse to reply to most of them.  But somehow I can monitor my email around the clock they can't seem to do it. I provide a service for their customers and can't even get a thank you. They make more per month for their script licenses then I do hosting the sites and I have all the headaches. You need to write the script to work universally with any host. Host For Web is not the only company out there. If a referal fee is what you want then sign up with my company and get an affiliate link.
I am so sick of the drama and neglect going on here. Thieves, poor support, license issues. if something don't work, fix it.

As far as expertzzz downloads. that is a joke. You don't excell in the ranks for how much you help someone. it is based on how many SALES you make. A thief can go to the top of the expertzzz list with stolen products. And I know a couple of the harder working mod creators and something needs to be done to stop the thieves from selling mods. and a different approach to distribution of the mods. I have tried to help many people and i get treated like a freeloader from boonex. You need to hire a few people to handle your support so you can continue with development. And I have seen a couple of people volunteer for this.