frustrated member.
I have 2 sites.
site one, i haven't upgraded yet but i can't log into the admin . it keeps asking me to register but i already registered the software and its been working fine for 6 months. Now i have to spend the time generating and registering my site. then spend the next couple of days fixing probelms which may or maynot have been cuased by registering the software.
site 2, i upgraded form 6 to 6.1, and received all kinds of probelms. it took me 2 hours and some to upgrad the second site. spending 2 hours upgrading gave me a problem, users can not join anymore!!!
I realize Boonex is busy busy busy and i understand this. But look at it from my prespective, my sec. site was down for a week. you cant run a business, a website that depends on membership being, down for a week. can you see walmart shutting down for a week becuase they haven't recevied xyz shippment?
there has to be a better approach to upgrading.
I dont have any mods installed
most of the installs are default instals.
I'm not a database manger
I'm not a programmer.
some of your argument will be, well its free so suck it up. Dont take me wrong, i like what boonex has to offer but i also like to be able to run the software and be able to enjoy its succcess rather then fight the software and or support.
just frustrated, thats all.. I spent a lot of time using Dolphin. I jsut received an email. bassically telling me maybe i should restore my backup and wait for version 6.1.2 to upgrad.. so how do i get back the 2 hours that i lost and some back. this is just on one site.
anydude, you are correct, if you spent 998.00 i would be somewhat irrate, i think you should be compensated in what way i wouldnt know, but to spend that kind of money and be left out in the cold, is hard to swallow.
guys this will all work itself out, see more
See the link http://www.boonex.com/products/smartpro/ , they promised "Full pre-deployment assessment (ensuring site is 100% operational) ". Sad to say, 2 weeks has passed but my site is still not operational.
Then, there's patches released for Dolphin 6.1.1 & I got the help from support staff yesterday to do it for me as SmartPro comes with 3 free installation/upgrade. see more
See the link http://www.boonex.com/products/smartpro/ , they promised "Full pre-deployment assessment (ensuring site is 100% operational) ". Sad to say, 2 weeks has passed but my site is still not operational.
Then, there's patches released for Dolphin 6.1.1 & I got the help from support staff yesterday to do it for me as SmartPro comes with 3 free installation/upgrade. see more
I'm now on the fence weather to spend the time upgrad my working site from 6 to 6.1. i spent alot of time and mony trying to get members on my site and have it down for a week would drive me nuts.
If you have a live site working well enough i'd leave it alone until i could be sure the upgrade would be worthwhile. A couple of new functions might sound great but, if they are at the expense of time and aggravation and the disfunction of other parts, it really isn't worth it.
I've got dolphin installed in a test-dev area, so whilst the upgrades can be a rigmarole it doesnt affect me too much.
For the person who paid see more