The definition of a blog

mrpowless posted 26th of February 2008 in Community Voice. 5 comments.
I will write this hopefully to clear something up for me so this doesn't get out of hand heh

http://en.wikipedia.org/wiki/Blog

A blog is for people who have something to say. These people want to tell the world a byte of info that others may relate to. To turn this into a forum for questions and answers is just not right in my opinion. I know we all do not like to type things out, thats why I use videos for solutions to questions I receive daily.
If you do not like to type then it would be safe to say that you do not need a blog. You need a forum or chatroom or ticket to get your answers. The forum has thousands of answers there if you know how to look.

I don't know how long it will be there, but if you use the search and click "upload error" or htaccess it will usually bring up what you need. Many have tried wiki, doesn't work if no one uses it lol

I am trying video, they too have their limitations because you can only show so much and everyone is different.

For all those that read this "Blog Entry" please take it mind that this is not and answers forum. Its a blog for people who actually have something to say or offer.

I my self will constantly post solutions i have found and I hope we can get this side rolling right.

Have fun
 
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sammie
Believe it or not, i did post about this with my "Did i miss the plot? or has boonex gone mad?" post, and that seams to have set in motion, some work to address this problem. but i fully agree, this is to post about things you want to say or share.
not a support forum. i understand they are going to move the expertzzz.com forums over here. and or implement some order in the forums so it makes better reading and keeps to date with the version numbers.

Sammie xXx
zorro
mrpowless and sammie,

Agree with both of you however, The reason why so many people are coming to the blog of support questions is because the forums are not working. The overall support there has been severely lacking for some time. I personally have even posted things that never got responses to as well as seen many other posters do the same. The forums are very disorganized and even when searching for a solution yourself it’s hard to find what version or additional detail needed.

I do see more realize that Boonex Team is working on some things they recently posted to help much of these support problems. But until they are implemented and people actually get the support they are looking for they are going to be desperate and go where ever they feel they need in an effort to get answers. The other thing I might note about the forums here. They simply don’t work have the time. When you are browsing through them trying to find an answer many times the screen locks up and you have to start all over again. Time consuming to have to do that over and over. Also, there is little to no docs on how to use, modify, or troubleshoot the products. This is why videos like mrpowless and sites like the Nerd site are so helpful well overdue and needed.

I personally think because Boonex is selling for profit apps with ad removal that there should be a ticket system with a reasonable time for response for questions for those that purchase ad removals. I think if they did that you would have less people posting simple support questions in the forums as well as they would sell a lot more ad removal licenses. As stands right now I have even sent emails for presales questions and never got responses for months now. Ticket systems keep things from being lost in shuffle as well as keep people accountable for what they have resolved or not. All major support organizations operate this way for this reason.

Until you see these kinds of emphases put on the support of Q/A I personally think people are going to do whatever gets them a potential answer.

Zorro……………………………
mrpowless
True...I just hoped to start discussions about it.
ARMV
Yes- I don't mean to add so many post about needing help- but with all the different sites (epertzz, unity, forumz, dolphin, etc... how many names does it need?!) it can get confusing.

From a newcomer's point of view- this looks like a support forum- that's basically what ALL the posts (opps...blogs) are all about.

There isn't alot (if any) actual support for any of the programs you sell. Please enlighten me if I am wrong.

I'd like a human being dedicated to answering my questions not see more some refferal to some forum that no one is going to answer. Tickets would be best, as suggested.

I just need help on a program I am getting ready to spend 1000 getting it ad free. I'd like it to work. :)

Can someone please point me in the right direction(s)?

ARMV
 
 
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