Ray Widgets License "Undefined"

bzzrd2 posted 3rd of March 2008 in Community Voice. 16 comments.
I have installed Dolphin 6.0.4. Went to unity and made new licenses for my site. When I copy in any of the license numbers for the widgets all I get is a pink box that says "Undefined" when I click "Register". I have tried re-creating the licenses 3 times. Anyone have any ideas? I have done this many times before without this problem. Thanks. Smile
 
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Liveworld
Ya I am also having same problem like bzzrd2 . License of dolphine works fine but Ray dosent work.
bzzrd2
I double checked my installtion as I read that installing the 'Ad Free" version can cause this. I installed this file: Dolphin-v.6.0.0004-Free
thepcman
I wish i had an answer for you but I am having some issues with my dolphin too. I upgraded to 6.0.0004 from 6.0.003 and now I am having issues with the editor giving me java errors when i go to the builders menu in admin panel. "Error 'version' is undefined'

1. I am not getting the html section at the bottom when I go to edit a Navigation menu.

2. When I go to Homepage Builder I get the editor but the color pop does not work.

Tried posting this on expertzzz forum but no help so I fugured see more I try here.

Hope someone can help me here.

Thank You
Liveworld
Hey bzzrd2 use Ray with Ads. My Ray is working well now on Ray with Ads version.
bzzrd2
I tried that Liveworld. No go. What I wound up doing is backing up my database and installing the 6.0.4 patch. I didn't even have to register the Widgets. Weird. The only thing that doesn't seem right is that there are no controls on the video. You can't stop and re-start etc.
Liveworld
Ya Iam getting same problem as well. Doese any body know how to display the controls of the video? Control menu is not displaying in my videos.
bzzrd2
Well, after a while all the widgets quit working. I installed 6.0.3 and so far so good. Something must be up with the 6.0.4 license.
cdwc
Hi
I have all the license and registration codes for the widgets but where do i insert them???
The only one i managed to insert was the Dolphin one and this shows in my adminpanel.
please help
ratansingh
Login admin pannel, go to plugins,click Ray Suite,you find your widgade list.click on each widgate,click on register ,insert your licence kay .
aneespk13
dear just click plugin>ray suit
then enter your licence
zammzammbamm
GETTING THE SAME PROBLEM HERE
mrs8an
If you have problems with RAY, firstly check if you have correct version installed - for free licences it's mared "FREE", for purchased licenses it's marked "AD FREE".

Otherwise in regards to "undefined" error, try to use some other browser, this is what I did and the code was accepted. ..but I'm still having problems with the RMS. If anybody has any tips on how to make a successful connection to boonex RMS please share :)
jchase003
I have ad-free site, and ALL widgets and this just started happening like 5 minutes ago. I'm on 6.1.4

Anyone know what the deal is?
same here as jchase003 quoted...
thomaswensel99
Well I spent $998. for the pro and have had more problem , but this is the one that may demand a refund.

I am happy that the software is avalable but I do think for a grand I should get better suport.
I have sent request for help over a week ago and dtill have not gotten any responce,

so before any one bitches about my post put yourself in my shoes, spend a grand for something that may not work 100% is understandable, nut not having ANY suport sucks.
rashrecordz
well this is crazy. we need a to get together and bring a class action against boonex. I expect to get what I pay for. who is up for collectively sueing boonex for fraud?
 
 
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