Need a better web host for Dolphin+Ray+Ocra - NOT HFW!!
Who has experience with a good web hosting service company?? (NOT HFW) Can anyone recommend a hosting service they have had positive experience with that can host Dolphin+Ray+Ocra and is reasonable price with good service (preferably can use the phone).
I tried Host For Web ... they failed miserably! When it came to simple communication forget it. Little things that should take normally 2 minutes ...in my case just a very very simple upgrade request to VSP as they told me when I signed up that their "basic" service would be enough to host the Dolphin+Ray+Oocra...but that was wrong and once having paid for that service they refused to upgrade it to the VSP I needed...without having to first communicate with their billing department where they made into a big messy and time consuming problem. It made no business sense and wasted many many hours typing back about the same thing over and over and back and forth because they WILL NOT TALK ON THE PHONE! And never believe a thing you tell them...are they on drugs or what I dont know. LOL Anyhow, Its been a nightmare now with over 25 emails. They make you type every darn little thing and do not believe anything you tell them...they refused to talk over the phone, even though their online forms stopped working and return only errors...they treat you as if your a liar when you let them know the forms online are not working...like over 5 times same result... and of all things demanded I send them a SCREEN SHOT OF IT "WITH URL FULLY VISABLE"!! ...Then treat you like an idiot and when you send the screen shot ignore it ...makes no difference they still refuse to anything!! They obviously are not the owners of the business and deserve to be fired...if I owned it I would have....I can't believe they are in business if not for being recommended by Boonex I don't think they could be. Honestly, Ive had my own business for over 4 decades and never ran into such CUSTOMER-NO-SERVICE as I got in their anal billing department. I would warn anyone to use another service...its wasted over 29 hours of my time writing dozens of emails non stop simply trying to get them to do a little upgrade! This would have been great skit for Monty Python! Seriously they are too full of themselves. Finally, I had no choice but to close and emailed them to close out my account there. They suddenly stopped emailing and instead stonewalled and refused to close out the account (wanting to keep the annual fee I paid a days ago!) I just got off the line and have reported them to my credit card company and may have to also to the local police Im not sure but the credit card company told me I may have to. I now need a
customer friendly and reasonable priced hosting service...Like to have some choices as competition on this would be better for us who pay for the service....who does anyone recommend which has the hosting requirements ?? (I'm in the USA).
I can assist you if you'd like. I can also provide pricing and what not. Let me know and I can send you further details.
Stang
i host my dolphin with this compagny and god know how long i search for a good hosting compagny with cheap price and offer vps account... they also offer unlimited bandwidth plan... very usefull when you have video file sharing....
the support is awsome... always offer a live chat support 24hr a day... personnally its my better suggestion... i have to change server 10 time before find this compagny... and now for sure i will stay with this hosting... better see more
and have the helpdesk sign off on it. At that point, they should play ball with you and you stop getting all those horrible error messages.
They might even install crontab for you. Mine did.
Gd lck.
Ha, newbies have the odds stacked against them.
That's life.
Get used to it.
Or vote for Obama~
lol
~
A problem with uploading large files was still with me. I got CX support online with Skype and within an hour the problem was solved.
These folks are what's happening.
NOTE TO BOONEX MGT: Start recommending CX and drop HFW. They see more
wtf.
I would love to hear from anyone that was successful in uploading a video to Dolphin within 24 hrs of install.
This has totally ruined my day. Drupal 6 isn't looking so bad after all...
This Dolphin is not so open source, very sneaky propietary methinks..
comments??
I need to upload 1500 never before seen videos to launch this fuckin site.
and now i gotta play diddly twinks w this fckn dolphin.
awwn mann. dude told me to go w Drupal.
<<huge gasp of disbelief>>
I'm under the gun.
These guys have money.
I look like a total fckn fool selling them the dolphin and I can't even upload 1 video w/o the software sending me to spam sites and logging me out?????
this is a fckn disgrace and
basically the end of Dolphin
as far as my clients are concerned.
I'm gaspin for air here.
I need some help. now.
Or I goota suck it up and call my Drupal guy...
...
....
I;m pullin the site rite now
cya
eversince I installed dolphin I've had no problems at all.. All the plug-ins work great..
I am with HostForWeb too, about 2 and a half years and never had any problem with this hosting company. Every time i need support, 24 hours a day, they are there to help me. And believe me, before HostForWeb, i had tried many hosting companies...
The service from 1and1 was great at first but then all the sudden went to the very end of the spectrum.