My website is HACKED - AGAIN!!!

Your letter was answered and in your public_html you have not only Dolphin files and folders.

Your answer on my letter is not satisfactory at all...You want to blame ME for my site being hacked, which is ridiculous....

My website (version that is HACKED) had the latest security upgrades and patches, that is for your info.

Your Tech Support personally helped me about that.

So, why this story about 755 permissions now?

And how I could know WHICH ONE folder have to have 755, and which 666 and so on...???

Why YOU put 755 permissions, if there have to be something else?

I did see more not make these permissions...I just uploaded your software as it is. No one from your Tech Support EVER mentioned to me that I have to change anything about permissions, not even you personally!

"Other files and folders" have nothing to do with "Dolphin's" and were in here for about a month before - without anything happening.

They belong to my other subdomains who are not in use. One software that I installed inside of sub-domain folder could not influence whole public_html folder and it didn't.

I never contacted anyone of this software developers giving them my database passwords..etc.

Only you have it.

THE REASON I HAVE INSTALLED AN OLDER VERSION OF DOLPHIN is to get ORCA FORUM back for which I paid licence and I lost it after your "Security patches and other Upgrade" to 6.1.4.

That was your PERSONAL advice and answer to me!

So, again, you're on wrong track, Leonid.

Stop blaming customers, make once software that works!

How my website can work, when a lady who paid to you $998, wants money back because is not satisfied with your software and support?

By the way, changing permissions from 755 to 644 yielded with the result that my website is unable to work AT ALL...

There are only infinite list of errors...

So....???

It looks that YOU MADE IT that way - which gives YOU GUYS the power of going into any Boonex site with the ability to do whatever you want and having total control over them...

Hey ivo...i may sound rude...but that's what you will get for your 'great' post.
.
Do you know anything about websites? Particularly about file permissions? Go and learn how all this system works. Learn how scripts work...what's the role of permissions...

Then come back here. This is enough from me. Rest you will know from other comments.
Good luck!!

Ivo, it sounds like your trying to blame BoonEx for hacking?

"Your answer on my letter is not satisfactory at all...You want to blame ME for my site being hacked, which is ridiculous...."

If permissions didnt come up during installation, chances are your on a windows server, now BoonEx Dolphin wasnt the only thing you had installed is what LenoidS was trying to state. The security flaw could be somewhere else, and chances are BoonEx fixed them. If your gunna bitch about a hacker when see more you yourself cannot understand permissions, well that just speaks for itself.

Your the one to blame, you should know how to secure your own website/server, and if your not willing to learn, that just makes you look like a real ignorant fool.

You had your public_html inside a database? Wow, you might not want to leap into the world of being a webmaster.

By the way, changing permissions from 755 to 644 yielded with the result that my website is unable to work AT ALL...

you didn't get that advice from any boonex staff, or any member that knows what they are talking about. 7 = folder and 6 = file permissions, you set folder permissions to file permissions, confused? so is your server

go and learn the basics

tsk tsk ivo,
sounds like you are not familiar with the way a server works. it doesnt necessarily have to be something that is loaded on your "subdirectory" of the server. it appears you failed to adhere to server requirements here, and for that you are at fault.

have your support tech send you a log for when this happened, as they can pretty much pinpoint every action and reaction of the server.

holla,
DosDawg

Anyway, public_html is not a database. They are 2 different things. public_html is for your website files. The database is for your data. I wonder why people want to mess with Dolphin if they know they don't even know the basics as sammie said. I have seen many users complaining about things that reside in their lack of knowledge, but they don't admit that. They blame Boonex. In conclusion, don't expect to have a great community website if you even don't know what public_html is for. Paying such see more an amount won't make things work on their own on your website, and Boonex DO NOT have the responsibility to train their costumers.