BoonEx: Which servers does your company offer for BoonEx customers?
TMDHosting: We are offering full-featured and optimized Shared Hosting Packages, VPS and Dedicated Servers that meet all of the BoonEx requirements to run smoothly Dolphin. All of our servers are loaded with the latest hardware and software technologies, thanks to which we can provide high-quality performance for Dolphin and RMS based websites. We have the needed facilities, so that we can accommodate any Dolphin websites no matter of their size, resource usage or number of extensions. Aside to this, we guarantee they will be hosted on the most suitable platform, as opposed to their system requirements. We have a team of qualified analysts, which always assist our potential and existing Customers of picking up the right service for their needs.
BoonEx: Are there any special programs (discounts) for customers referred by BoonEx?
TMDHosting: We are constantly running great promotions for our shared hosting package and it can be purchased at very attractive prices with tons of really amazing Dolphin oriented features. We are also capable of providing discounts for customers referred by BoonEx who are interested in hosting large network websites and choose any of our Dedicated Solutions.
BoonEx: Do your servers meet all BoonEx products technical requirements, and can you provide us/them with all the necessary accesses so the software can be installed properly?
TMDHosting: Our servers meet all of the BoonEx requirements as listed on your official website. Moreover, we are checking on a daily basis if there are any new, which might have been issued by your technicians, so we can match them, as well. The user will have all the needed access to install Dolphin, all required extensions and templates, as well as use RMS. Moreover, we provide these services for free and they can be easily requested from our Professional Technical Support. The quality of the installations is guaranteed.
BoonEx: Is there a possibility to use .htaccess or php.ini for local PHP setup?
TMDHosting: Yes, this option is available for free with all hosting packages. In fact, we are running PHP in SuExec mode, which enables usage of local php.ini to tune settings up, if needed.
BoonEx: Is it possible to use phpMyAdmin?
TMDHosting: Yes, we use cPanel for all of our hosting packages and phpMyAdmin is available for use directly from there.
BoonEx: Is it possible to use SSH ?
TMDHosting: We provide SSH for free with all our hosting packages, which is also one of our great advantages.
BoonEx: Do you help customers to create domain names and register their nameservers?
TMDHosting: We provide domain registration services and our customers can register one domain name for free with any of our hosting packages. Additional domain registration is also available. We create the domain names and register their name servers for free.
BoonEx: Do you open the necessary ports per customer's requirement? (if someone would like to run several Ray Media Servers)
TMDHosting: Yes, we open necessary ports per customer's requirement. There is no problem to run several Ray Media Servers. We have taken the time to train extensively our staff, so that they are also fully available to consult our customers on all kind of issues that may arise.
BoonEx: Would the site activity logs be available for a customer in case some problems appeared?
TMDHosting: Yes, the activity logs are available for our customers either upon request of directly via the cPanel control panel.
BoonEx: Why should customers choose you as a Hosting provider?
TMDHosting: We provide hosting solutions for Dolphin for quite a long time now and our Technical Support is very experienced with it. We provide various free services to ease our Dolphin customers which include free Dolphin installation of a brand new instance or transfer of an existing one from another provider.
We also provide free Dolphin extension installations, as well as free upgrades and 24/7 Professional Assistance which includes various support and troubleshooting for the application and the hosting account. Most of these services are paid with the other hosting providers which is one of our main advantages. Basically, this is our motto - to provide free technical service to all our Customers, no matter what kind of requests are submitted.
We are using the latest hardware and software technologies and thanks to this fact we are capable of providing our customers with the best possible hosting environment for their websites. We are sure that all Dolphin users that choose TMDHosting will be more than happy with the services and performance they will receive.
It is supposed to be a server problem as others have mentioned.
I just hope that at some point because I want to solve this thoroughly test the system before hiring a dedicated server.
They installed script free and is 100% bug and error free
They installed RMS service for media and chatroom free
They reply to tickets within minutes
They fix any problems that show up on the website like chatrooms not working properly etc.
They are so cheap in price but awesome in support.
Negatives are: well i can't find one.
I have been with TMD for almost 4 months and still the best hosting service I have used see more
I would really wich it to work, as service is good and fast, but being able to connect to your website 24/24 is a key point that you see more
After 6mths I just gave up and walked away , what a complete was of time and Money !!
this is our motto - to provide free technical service to all our Customers, no matter what kind of requests are submitted.