More information about tmdHosting

LyubovL posted 15th of May 2009 in Dolphin.pro News. 17 comments.

BoonEx: Which servers does your company offer for BoonEx customers?

TMDHosting: We are offering full-featured and optimized Shared Hosting Packages, VPS and Dedicated Servers that meet all of the BoonEx requirements to run smoothly Dolphin. All of our servers are loaded with the latest hardware and software technologies, thanks to which we can provide high-quality performance for Dolphin and RMS based websites. We have the needed facilities, so that we can accommodate any Dolphin websites no matter of their size, resource usage or number of extensions. Aside to this, we guarantee they will be hosted on the most suitable platform, as opposed to their system requirements. We have a team of qualified analysts, which always assist our potential and existing Customers of picking up the right service for their needs.

 

BoonEx: Are there any special programs (discounts) for customers referred by BoonEx?

TMDHosting: We are constantly running great promotions for our shared hosting package and it can be purchased at very attractive prices with tons of really amazing Dolphin oriented features. We are also capable of providing discounts for customers referred by BoonEx who are interested in hosting large network websites and choose any of our Dedicated Solutions.

 

BoonEx: Do your servers meet all BoonEx products technical requirements, and can you provide us/them with all the necessary accesses so the software can be installed properly?

TMDHosting: Our servers meet all of the BoonEx requirements as listed on your official website. Moreover, we are checking on a daily basis if there are any new, which might have been issued by your technicians, so we can match them, as well. The user will have all the needed access to install Dolphin, all required extensions and templates, as well as use RMS. Moreover, we provide these services for free and they can be easily requested from our Professional Technical Support. The quality of the installations is guaranteed.

 

BoonEx: Is there a possibility to use .htaccess or php.ini for local PHP setup?

TMDHosting: Yes, this option is available for free with all hosting packages. In fact, we are running PHP in SuExec mode, which enables usage of local php.ini to tune settings up, if needed.

 

BoonEx: Is it possible to use phpMyAdmin?

TMDHosting: Yes, we use cPanel for all of our hosting packages and phpMyAdmin is available for use directly from there.

 

BoonEx: Is it possible to use SSH ?

TMDHosting: We provide SSH for free with all our hosting packages, which is also one of our great advantages.

 

BoonEx: Do you help customers to create domain names and register their nameservers?

TMDHosting: We provide domain registration services and our customers can register one domain name for free with any of our hosting packages. Additional domain registration is also available. We create the domain names and register their name servers for free.

 

BoonEx: Do you open the necessary ports per customer's requirement? (if someone would like to run several Ray Media Servers)

TMDHosting: Yes, we open necessary ports per customer's requirement. There is no problem to run several Ray Media Servers. We have taken the time to train extensively our staff, so that they are also fully available to consult our customers on all kind of issues that may arise.

 

BoonEx: Would the site activity logs be available for a customer in case some problems appeared?

TMDHosting: Yes, the activity logs are available for our customers either upon request of directly via the cPanel control panel.

 

BoonEx: Why should customers choose you as a Hosting provider?

TMDHosting: We provide hosting solutions for Dolphin for quite a long time now and our Technical Support is very experienced with it. We provide various free services to ease our Dolphin customers which include free Dolphin installation of a brand new instance or transfer of an existing one from another provider.

We also provide free Dolphin extension installations, as well as free upgrades and 24/7 Professional Assistance which includes various support and troubleshooting for the application and the hosting account. Most of these services are paid with the other hosting providers which is one of our main advantages. Basically, this is our motto - to provide free technical service to all our Customers, no matter what kind of requests are submitted.

We are using the latest hardware and software technologies and thanks to this fact we are capable of providing our customers with the best possible hosting environment for their websites. We are sure that all Dolphin users that choose TMDHosting will be more than happy with the services and performance they will receive.

 

 
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partylover
the baddes company ever bad support bad servers bad services, too mutch lies and storys
I signed up because they advertise that they specialize in phpfox hosting and that the site came with unlimited traffic. Both of which turned out to be untrue. You have unlimited traffic until you reach a very low bandwith restriction. My account was suspended for to much bandwith use and I averaged less than one visitor a day. While there customer service responded quick, they would not help with the problem I was having and only wanted to sell me a larger package.
jacjig
Wow! Peterpan it seem like we shared the same experience I have been dealing with the same issues. there has not been a day where i would not receive a connection timed out error from my site ips are being blocked
Not sure what you guys are talking about. I've had no issues and service/response times are great.
hurricanemo
Signed up with TMD and was up and running (site was functional, but needed me to tweak it of course) in 10 minutes from my purchase. This is my first Dolphin site andI am really impressed that it actually delivers what it says and this hosting company is familiar enough to have it set up inside of 15 minutes (10 as I said earlier). Dont really get to see that kind of cooperation too often online. I did all this while chatting with one of the TMD sales team. so I can easily recommend them two thumbs see more up. Great for getting started!
juanmanuelledesma
contract with the company hosting it is recommended tmdhosting BoonEx but the site does not work, I can not upload videos, I can not link videos do not work ....... webcam videos everything is in processing and pending and no cron to work.
It is supposed to be a server problem as others have mentioned.
I just hope that at some point because I want to solve this thoroughly test the system before hiring a dedicated server.
ddammitt
They are the best hosting company I have ever been with and here is why:
They installed script free and is 100% bug and error free
They installed RMS service for media and chatroom free
They reply to tickets within minutes
They fix any problems that show up on the website like chatrooms not working properly etc.
They are so cheap in price but awesome in support.

Negatives are: well i can't find one.

I have been with TMD for almost 4 months and still the best hosting service I have used see more out of 17 different hosting companies.
They are honestly brilliant and you will not be disappointed.

The negative feedback on here is absolute crap! you guys are obviously not using TMD so stop bagging it out!
flirt2us
ddammitt, i am sure you are a paid actor because right now i am in hell using tmd. the motor i just read here NO MATTER THE REQUEST THAT ARE SUBMITTED happened to be an opposite of what i have received. i have regretted but can't move at the moment cos of financial problem otherwise i would walk away. i guess they take advantage of this too. but i am sure my 1yr subscription will be over before i know it. so patience i shall seek.
ddammitt
flirt I was blinded, they were good to start with but now are the worst hosting company I have seen. I started a topic about the hell they put me through, your welcome to add your experience to it. http://www.boonex.com/forums/?action=goto&my_threads=1#topic/Moving-far-away-from-TMD--2011-05-25.htm **DO NOT USE TMD HOSTING FOR BOONEX SCRIPTS**
Mat
I am using TMD and I do have problems connecting to my website, and my ftp, As I am writing I can not connect, I get time out, I was told that it was because of my adsl connection, I was asked to connect through hidemyass.com to prouve that there where no connection problems, even that gave me a server error. I could not even connect with filezilla at some time.
I would really wich it to work, as service is good and fast, but being able to connect to your website 24/24 is a key point that you see more can't live without.
TMD Hosting was nothing but a complete nightmate to say the least. I took out a 12mths Contract with them which expired a few weeks ago and in that 12mths I had to email Support at least 5 times a week just to ask why my RMS was not working once again.

After 6mths I just gave up and walked away , what a complete was of time and Money !!
flirt2us
I was with another hosting company and heaven know how i got to tmd. the first shared package was good but i started having problem the moment i upgraded to reseller without their advice. i wanted to relax and avoid fear. i thought reseller would be better and 2days after upgrading, my site was shut down by tmd for slowing down their server. i thought with reseller i made a difference. this problem i never had with shared hosting cos i still have same members, same traffic and same files. did any see more body have similar problem?
flirt2us
tmd, so surprise to read this

this is our motto - to provide free technical service to all our Customers, no matter what kind of requests are submitted.
ddammitt
lol.. They do but the support response is always, we have tried our best to help with your problem but are unable to. It is a bug within the Dolphin script which we can not fix. (My problem was the chatrooms not working - No one else using dolphin has a problem but I guess everyone else in the world fixed the chatroom bug themselves lmao..)
flirt2us
since they installed a new dolphin template for me, my forum never worked and the default forum page stopped too. i wrote to them many times and they told me i should contact freelancer after days of waiting. no matter the ticket submitted? they only help me with script and any time i ask further, they redirect me. ddammitt i have posted comment on your complain page too. boonex help your members not to fall into the wrong hosting. they arent who they claim to be. they said they are unlimited in see more everything and this is not 20% true.
Welp I was looking for a new host since hostgator doesnt allow rms without a VPS or dedicated server, and thanks to you guys I will not be going with tmd
DeanMonte
I been with them for some time, and i have to say the truth, the response is fast, they been honest with me, and the problems that i have had r just patches here and there. Again this is me, don't know others situation, but i have tried out several and so far to me they been more then good. I wish u luck to all, cause i know how frustrating it can be especially with a dolphin site.
 
 
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