Instant Messege displays 'not registered'

zak2008 posted 28th of March 2008 in Community Voice. 6 comments.
Ray 6.004 RC2 Ad-Free : I have paid for A/V char, video and music and all are working fine except IM in chat room. It gives error :not registered' in its popup window. I made sure its enabled in AV chat settings. Can anyone help me pls?

Thx
 
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Technoman
youll have to register it in admin ... register the key and put it in the key part of admin
zak2008
Techoman, I don't know what key and which widget for to register for IM? I have already registered the key in admin for A/V chat which includes for IM too, right?
zak2008
Ok, Boonex team fixed it...The install didn;'t somehow complete properly leaving files empty, and I had to replace them from backup.
affordablewebdesign
I am having the same problem with the video and music. What files need to be replaced?
zak2008
check the file under 'im' and check each file, specially under '/www/ray/modules/im/xml' and make sure they're not empty and cmpare them from your backup, then replace if you find any difference from your backup files.
DoLaugh
from your backup?? My goodness I can't even get the licenses to take during the configuration of the Ray Suite...much less compare anything against a back-up? LOL

Someone please help!

Dolaugh
 
 
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