Identifying a Troll on a Site

DosDawg posted 3rd of June 2009 in Community Voice. 17 comments.

Surfboard posted something in regards to this subject, and i wanted to open this blog post to see if we can identify Trolls on boonex.

Internet Troll Help

The first step to dealing with trolls is learning how to recognize them. The following traits are clues:

  • Does the person ask the same questions worded in different ways? Does the person ignore suggestions or responses from other members of the community? If the community has a frequently asked question (FAQ) section, does the person seemingly refuse to read it?
  • Has the person posted inflammatory remarks that have no real substance to them?
  • Does he or she make it a habit to post messages that include insults and vulgar language?
  • Does he or she respond to other members in a purely negative, critical way?
  • Does the person post messages that are generally off-topic? Does he or she seem to want only attention rather than discuss the topic at hand?
  • Does the person resurrect old conversations or discussions that were once controversial within the community? Some trolls enjoy bringing back old arguments to encourage dissent within a group.
  • When confronted with a counter argument, does the person in question change tactics rather than answer the points made by another member? Does the person employ logical fallacies within their posts?

If the answer to these questions is yes, there's a good chance you're dealing with a troll. Whether the member is consciously trying to troll the community or not is another matter. There are times when even respected members of an online community might behave like a troll. But if it's a new member who is very active and displays these qualities, you've probably got a real troll on your hands.

Hacked UN Web site
Karen Bleier/AFP/Getty Images
Trolls can also be crackers, some of whom use their skills to deface Web sites (or abuse systems or priveleges?)  like this UN page.

What do you do? If you're simply a member of the community, the best a­dvice is to ignore the troll. The troll's goal is to disrupt the community and rile up its members. By ignoring the troll, you deny him or her a victory. There's a common phrase that dates back to the early days of Usenet: Don't feed the trolls. Trolls love attention -- depriving them of it usually means they'll lose interest and move on to a different community.

Now as you can clearly see most of these traits can be attributed to a Trolls behavior. We as a community, need to pull together and beware that Trolls exist and are only out for self gratifications.

read this carefully also take a few minutes to read the entire set of articles at howstuffworks.com http://computer.howstuffworks.com/troll.htm

this is some interesting reading and i may follow up on this post with the entire series.

Good information to be made aware of.

Regards,

DosDawg

 
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theguypc
Very good post, and very true.

You did forget the part about having to pay a toll before crossing a bridge with a troll underneath, but you seem to have everything else covered. ; )
DosDawg
yeah well, i had to look up what an internet troll was (is)(does). i will follow with a series of posts that can alert our members what to look for, and the best way to deal with a Troll is to ignore what they are posting.

Regards,
DosDawg
a troll in real life often lacks social skills,has dillussions of grandeur, doesn't get out much and is usually frustrated...when they reach the internet they are often attracted to dating websites which then progresses to dating website scripts(see dillusions of grander) *now why do we have so many trolls here*
DosDawg
oh my my, is this is self-observation or is this factually proven? i would like to read these facts if they exist?

Regards,
DosDawg
houstonlively
What's a dillussion?

Anyway, according to the traits, this site has approximately 40,000 trolls.
theguypc
"What's a dillussion?"

A distorted pickle? - Just guessing of course.
TheSoMeEx
LOL! On a light note:

- Delusions of grandeur
- Doesn't get out much
- Frustrated

Sounds like 90% of middle management! *grins*

Adding in "when they reach the internet they are often attracted to dating websites," only strengthens my claim.

This is most of the internet. Have you looked at dating websites lately? Did you know that it's been proven that something like 85% of profiles on dating sites are "enhanced" or contain outright lies?

They are us.

--

Trolls see more are people, too. They need attention, and do what they have to do to get it.

The problem comes when others react only to the actions and don't respond thoughtfully to the person on the other side of the screen, IMO.

*smiles*
houstonlively
Sooooooo.... have you hugged a troll lately?
killerhaai
You will have into every communitie site a person who is there to have attention, the same in real live. So we have to deal with this. And yes the best way to is ignoring the person. Or answer pure business to his questions. Don't go in to personal depth, thats what this person wanted.
tyke
Well my experience of a troll is that they are very hard to ignore, a dedicated troll wont really care if you ignore them either, they know that they are upsetting the site and sometimes that is enough for them. There really is only one way to deal with a troll, and thats to get rid of them as soon as you spot you have one.
DosDawg
executed tyke, i agree wholeheartedly.

Regards,
DosDawg
Andrew Boon
Well put. I think about adding "Troll" section to the Constitution. Once we really spot one - it has to be "warned".
DosDawg
andrew,
how would you actually go about warning that a troll has been suspected? are there any measures in place for handling this?

Regards,
DosDawg
ZopfWare
I would think that the "report this" feature of the sites software would eventually lead to a Troll's unmasking.
jtadeo
The unfortunate thing is that certain trolls may escalate their attacks to the point of criminal prosecution without realizing it.

Some are minors who may not understand the legal ramifications that what they do or post online can be used to prosecute them and land them in jail.

In criminal matters, anonymity will only go so far and any illusions that a troll may have that the law can't get to them is false security.

...sip...
 
 
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