HostForWeb

Andrew Boon posted 17th of June 2010 in . 18 comments.

Latest DDoS attack story and everything that surrounded it left an impression that our current hosting provider - HosForWeb is not a worthy choice for Dolphin hosting. But they are. I would go as far as to say that they are among the best for BoonEx-related hosting, and for many reasons:

- HostForWeb was hosting BoonEx and all our projects for about 8 years. We have had great experience with their customer support, network uptime and servers prices. In early days HFW even helped us to debug some issues in our site software when we were in trouble.

- They have always been great with hosting our customers' sites and BoonEx techs would always be a lot happier to deal with HFW than anybody else. HFW uses perfectly capable datacenter and they do care about their customers.

- Even during this attack HostForWeb was the most helpful in their support. Their techs worked-out the best way to protect the server with the resources available at that moment.

- There's no point going to a large super-hosting if you're just starting your Dolphin-based site. Nobody is going to be nice and personal with your Dolphin installation there. Chances are that you won't find any understanding of your specific needs, and Dolphin is not a simple script to host.

So, so even though HFW is not on the highest side of affiliate commissions payout for us we still feature them as a preferred host, because we believe that they are good hands to through our customers into. For Dolphin-based sites they are perfect.

-----

Q. So, if it's so rosy, why are you moving?

BoonEx.com is different from your typical Dolphin-based site. We're a software company that has spikes of traffic and often makes a lot of enemies, mostly among competitors, and sometimes, sadly, among customers. So, we get attacked and we may require fast provision of protection hardware.

Moreover, we test and try different things all the time. Our latest developments and plans now require us to try cloud hosting and some more sophisticated server setups, which HostForWeb doesn't always have readily available.

We are prepared to spend more on hosting, since it's one of the major money-making business components for us.

In short, we are probably more technical (geeky, if you will) in our operations and needs than you need to be, and that commanded our decision to (perhaps temporarily) try another hosting provider, such as Softlayer, GoGrid or Amazon.

Bottom line

Hostforweb is still our recommended hosting provider and I hear they have some significant improvement plans, so we may as well get our servers back to them in the future. We highly recommend HFW for Dolphin hosting. HFW has vast Dolphin experience, good customer support and great network (guess you could feel how fast BoonEx.com started to work when we fixed our web-server software problems).

 
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adultnet
Keep thin in mind for future use :

http://blockdos.net/

i hope not yo need it.
DonCortex
ok good im with them now .. hope so.. I just bought the software today but the darn ads and logos are stil on my site .. once they are off i play to go public with my site today can't waite... matter of fact how do i get them off
DonCortex
ok im going to check it out
Flurmingo
@adultnet,
FTA: "We help hosting companies protectS THERE clients from DDoS!!!"
FTA: "Not only you get protection from DDOS, But also gives you additional layer of security from hackers!!!"

Was blockdos.net built by a 9-yr old?
Nathan Paton
@Flurmingo: I tried, I tried.
Reggie
I think that HostForWeb is a great hosting company. Boonex...!!! i highly recomend you and ur customers to check out: http://www.fluxhosts.com .........Its cheap and reliable.. And supports dolphin script.... :)
Nathan Paton
"Cheap," "unlimited" and "reliable" are three words that should not go together in a sentence.
DosDawg
i will refrain from saying anything directly negative here, other than this should never have happened. if there were not measures put into place that would prevent this from happening, which you cant predict that it will or wont, but there are certainly resources available and have been for years for DDOS protection. but even beyond that, i am not understanding why this took over a week to curtail? the moment this was noticed, and surely you guys have some sort of monitoring going on, then something see more should have been done to reroute the attack.

the attack was directly on the IP, so this could have been nipped with some ingenuity and thinking. first change the nameservers names, immediately shorten your TTL on the registrar, and in your DNS settings on the server, then push to new IP's and nameserver names, leaving the attacked IP routed to a dead-end. then and this is all something i would have done immediately, i would have routed the attack right back out to the ip or IP's it was coming from, and set it into a loop that would have taken down the attacking server. this would have all been accomplished in about six hours, not days.

at any rate, if you dont need DDOS protection, or the knowledgeable staff to handle such an attack, then yes, HFW is a great choice. but remember folks, you cant ride in a cadilac when you purchase a volkswagon.

Regards,
DosDawg
I will refrain from saying anything directly negative here as well. Our site has left HFW six (6) months ago, but thank you for the information.
buckmcgoo
Are you serious?? HFW is HORRIBLE.. almost all the poeple you guys have sent there over the years have left after bad experiences. Now you yourself and experienced how their tech support is incompetent and you are still going to praise them because they pay you a lousy $50 per account you refer???
SkyForum
I've been with HFW for my small hosting needs for my Dolphin site(s) (yes, I have several) for a while now. Their VPS setup has worked well for me so far.... I see no need to change at this time. Their tech support has been readily available for me each time I needed them, even in the wee hours of the morning. Maybe they did drop the ball here a little but I think they probably learned a few things from it.

I'm sticking with them for now.
bizzi
DOSDOG,

The DDOS preventative measures you speak of are for regular DDOS attacks. The latest fad of botnets none of the preventative measures work. I have played with some botnets trying to learn how to fight back. And I have come up with some interesting methods. And created my own for fun..... I swear to god I never have used it other then to play in my own networks....lol...

The problem with blocking DDOS attacks by bots is that some people have botnets with over 10 000+ bots. I have test see more using just 20 bots at a time and it can F*S*UP. And stop a servers functions dead in it's tracks.

The best method is to collect an IP. Chances are the system at the end of the IP that is attacking has already be compromised. So a few quick scans should get you the info you need to get in. Find the bot. Open it in a hex editor and comb threw it line by line till you start getting http://yadda yadda info, port number SQL info (If a database driven botnet.) If it's an IRC botnet you then can trace it back to it's start point with alittle effort and know how. Then report the guy to his ISP and local authority and the bot net dies off shortly there after.

If it's a SQL botnet driven with a webpage.... 99.9% of botnets that use SQL can be injected... it's rather funny actually. You then could take them over, report the website to the ISP or host as well as local authorities....

Beyond that if a DDOS is planed on your site and they got a load of bots... no preventative measure in the world are gonna help your ass. Some of these bots even eat their competitors bots... it's some crazy stuff... you can buy botnets or rent access to them. To think the botnets are just still in their infancy is scary to say the least.
Andrew Boon
What you've said, coupled with your avatars will sure give many people a creeps. :)

Unfortunately, you're right, modern botnets and their operators are increasingly effective and defensive technologies are way behind.
changosla
I had to move also out of Host For Web, and for the very same reason.

I had a really bad experience with them. Moved to WIRED TREE almost 2 years ago. The best decesion I made. Since I moved, hosting has never been an issue for me again... EVER.

Roberto Robles, Goflmol.com
ZopfWare
Won't say anything negative either...haven't used them.. my servers are perfectly set up for Dolphin in a shared environment and custom dedicated servers for Dolphin are also available.
I have to say my experience with them was not good I cancel the service and they never refund the 30 warranty money thank God I since I wasn't sure I didn't pay for a full year. But that is my experience now I am with TMDhosting and they have a fast technical support and have resolve any issue I have in a matter of minutes. www.ewolly.com
sirowatka27
My experience with them is to say I had initiated the domain transfer but it took a month when it should have taken 5 days.

If I never asked, I was never going to hear anything from them about any issues/problems pending. However they were always quick to answer an e-mail which I appreciated because it made me feel that there was someone there. I think they have a potential to be great but just need to communicate more with customers so we can be proactive. I plan to stay with them. I love the see more Boonex softwear. compared to OsDate, its the difference between Day and Night!
I noticed even before my domain had been transfered I was already being charged hosting fees. When I made a comment about this, they were quick to offer a refund. I was very close to thinking I had to go with someone else but I wanted it up and when I complained to Boonex, they let them know I am not too happy. Max with hostforweb contacted me and he made me satisfied after that.
busdost
I have hosted multiple sites on multiple HFW VPS accounts.

+ Customer service is fast and knowledgeable.

- The speed of the sites are slow a lot of times.
- Sites are down a few times a month.

I have to move.
 
 
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