Footer, links removal, licenses... and our apologies.
We made a major mistake with the license/links handling in Dolphin 6.1. And we are sorry for being overly too careless on this one. As of now, when you order Dolphin ad-free license it will remove Dolphin links only, while Ray and Orca links will remain on all Dolphin pages. This is, of course, not right.
So, we're preparing a patch with bug-fixes and most importantly the footer handling correction. The patch will be released on Monday.
The way it is supposed to work is:
When you buy Dolphin Ad-Free license - you get the footer with all the links removed from all Dolphin pages. Only Orca-forum pages will have the footer with Orca link.
When you buy Orca Ad-Free license - Orca link is removed from Orca pages too.
Ray links are removed along with Dolphin links, free of charge.
When you buy Ad-Free licenses for Ray widgets - you get Ad-Free widgets, which don't have any links or ads within themselves AND the Orca link is removed from the footer on all Dolphin pages (in case you still have Free Dolphin, as with Ad-Free Dolphin the Ray link is removed anyway). Even one widget Ad-Free license is enough to remove that link.
Hope this makes sense and once again sorry for the confusion. It is our fault and we hope to make up for it.
Thanks for the update.
Will Contributor licenses remove all ads and links?
BUT
can you also explain HOW to get ("regenerate") the licenses (Smartpro) to work again for all the Ray ad-free widgets (that is when you have your own rms)
Now - when I want to regenerate it tells me I have to pay $99 per widget and I already paid for them with Smartpro.
I have asked this in 2 other blogs - this is the 3rd time and NEVER had an answer on that.
thank you.
No need to regenerate license for SmartPro (or AdFree) package - new products must work with old licenses.
If you have problems with then plz provide me via this mail FTP, CPanel (SSH info) and your SP license, we'll investigate it.
Regards
_________
Can you make it possiable where ORCA is the forum and all sites have orca as the forum can it be possiable to change ORCA in ADMIN PANEL to FORUM instead ?
so when somebody goes to our FORUM it can say in the LINK FORUM not ORCA.
You may change Orca link name via editing 'Orca Forum' string in `AdminMenu` table.
Regards
Thnx for note, we'll add site URL to the login form in patch too.
Regards
__________
______
www.oursite.com/orca/ ( original )
www.oursite.com/forum/ ( is what I would like )
__________
If everyone has a ORCA ( forum ) then all our sites will look the same ....
__________
If you can make it possiable in ADMIN to change ORCA ( Forum ) to JUST *FORUM* no ORCA ...
_________
I hope you can do something about this where we can change our FORUM name ORCA to ^ FORUM ^ .
____
so when someone just wants to go to our forum they see more
i would make that attempt through mod_rewrite that might work out for you. if you need more help with that, let me know i will look it up and help ya as best i can.
later,
DosDawg
I have been sending emails on an almost a daily basis since April 20 to support@boonex.com and quotes@boonex.com asking for support and nobody is responding, even though on this same blog I was told to send email to support.
Artur, who was helping me, is not responding either.
I purchased the SmartPro pack and also paid around $800 extra to import my users into Dolphin .. so I am not a freebie (not that there is anything wrong with that either).
I see more
Sorry but we haven't any letters from richarddib@mac . com (and letters with amsitad.com words) later than from 31 of March. Plz specify your email again and repeat letter with list of your troubles to me, via this mail system.
Regards
As Leonid has said, we haven't received a single message from you at support@boonex.com since March.
Neither did we receive anything recent from you at quotes@boonex.com.
So, as you can see, there's no reason to blame us. If email fails, you can still contact us via Skype.
Best regards,
Igor L.
Thanks,
Tom
Thanks,
Tom
Ray 3.5 and Shoutbox 'Loading'...
I am using Dolphin 6.1 which in every other way is excellent, now if I can just get Ray working..
everything is registered and is communicating with the servers and the required ports are 'open'
Also, Orca has some strange html code around the 'labels' ?
www.asia-connect-th.com
Boonex, please help!!
Seems your site can't read skins of Ray widgets. Provide me your FTP access, we'll try to investigate this trouble.
Regards
Problem was fixed, check it up please. Reason - some servers suggest .htaccess file not as hidden and try to work with it instead swf skin files. So you can change next string in ray/global/inc/functions.inc.php file from this:
$aWrongExtensions = array("php", "asp", "php5");
to
$aWrongExtensions = array("php", "asp", "php5", "htaccess", "");
In your case it helped.
Regards
I think handling that situation in that way was the most professional.
I have also been sending support emails. We had a demo with our Board Of Directors before we requested them to buy us the package but we did not show much of a demo as they were keen on the video bit. The video (widget not registered) appeared and we looked a bit silly for not having sorted that out. Nobody was on skype and now the directors are wondering why we should even think about the product when support isn't there. We are willing to pay for support and have a telephone number to call see more
And when a user delete his account and he has profilecomments an database error appears. It says there is no table profilescomments. I have install the old pcomments table from 6.x now it is fixed for me and works. Perhaps you should fix this for the update too.
If you don't mind me asking could you please post what files you changed in order for the profile comments error to go away? It would be really great if I could change that now instead of having to wait for a possible patch to come out sometime in the distant future.
Thanks alot,
Tom
Thanks
Davide
I would have done a 6.000.5 update to 6.1, but updating always seems to maintain any previous problems. Best to start afresh!
I think that the easiest way is to use the updrade package which will be soon released...
i had to install a free version of presents, because if not (support said) - the purchased lic. of ray desktop don't works. no problem to display add's of boonex, but i want to decide when and where.
"it's like, pay a taxi and have to bring the gasoline,too! :)
but until today, everything else is best!!!
Do you mean that to make the Ray Desktop link accessible by your members you need to enable Web Presence?
If so, you can make it available even without referring to Web Presence.
The link usually looks like this:
http://yoursite_url/ray/modules/global/app/Agent_v3.5.0000.exe
You can create a Navigation Menu item and specify the link there.
Regards,
Igor L.
Question:
I noticed that in the Admin section All Members show up as Standard no matter what Level they have purchased. The Admin cannot edit this as before. On the User side it does show the proper Level and seems to allow access to paid areas.
Is there a patch for this or an update scheduled?
Thanks!
Beef
P.S. We Love the Software... Awesome job on 6.1
Many thanks!! Ray & Chat together with Shoutbox are all now working! Excellent. Many thanks
Stuart
The correct string should be like this (e.g. http://(domainname)/(dolphin)/classifieds.php?ShowAdvertisementID=1).
I see more
I have a paid version Dolphin 6.1, and of Ray 3.5 Ad-Free, and I understand that there will be an update soon with regard to some mistakes made regarding branding, but I did not see the following issues mentioned.
1.) Why is there a link to BOONEX when a user clicks help?
2.) Why is there a BOONEX logo on the bottom when a user clicks help?
3.) Why does it say Ray Community Widget Suite on the bottom when a user clicks help?
4.) Why when a user clicks help, does the about section see more
BUT
I just don't want a site branded with Boonies.
Hopefully that is possible :)
what the heck is wrong with this ..
Orca registers fine and dolphin registers fine but NOT ray
Boonex -- will not be removing these "boonies"? PLEASE
Boonex, will you be removing this "boonies"? PLEASE
ie...
boonexlink01.png
and
boonexlink02.png
I'm using Ad-Free, paid (what I paid for I have no idea if it's still going to include branding.)
Danny
I see you found the user.xml file in the ray/modules/chat/help folder but I am afraid the other stuff we are pointing out is hard-coded in the SWF files
I don't understand what I paid for... I thought paid version was not supposed to have links or branding... I hope this gets fixed... if not, feel like I deserve a refund.
Danny
To quote unoboonex:
"When you buy Ad-Free licenses for Ray widgets - you get Ad-Free widgets, which don't have any links or ads within themselves"
That sounds great to me AND he says see more
You don't think they KNOW where all these "hidden" boonies are? They are the ones who put those hidden links there!
2. I don't need Orca and I don't want to use it. Do I have to buy the license anyway to remove the Orca link in the footer? That's not fair.
Can someone give me an answer? Nobody from the support gives a feedback.
2 - The only Orca link that should be visible is on the forum/Orca page. I think you'll be able to remove Orca from the nav bar, so your members won't be able to find the Orca link. I don't know how much encoding there is though, I also didn't pay for the Orca software and have no intention of using it so I don't see more
Just put the created element on the Edit tabs and Profile view as well (of course they should be visible for non-members and members)
Sorry for delays with answer, we're too overloaded now - your problem might be fixed with coming patch. Also we'll try to answer your mail ASAP.
Regards
wooohooo!
Danny
Thanks
Trevor
5 days ago
Similar changes will require too many refits.
++++++++++++++++++++++++
Ok can you be a little more specific on what you meant by that coment please.
==========
I just wanted to know if in ADMIN PANEL will there be a ORCA SWITCH to NAME IT * FORUM* ...
thank-you.
========
Im talking for CHAT cause those of us who sue DOLPHIN are into THE DATING and TECHNOLOGY has ADVANCED and we can do so much BETTER to UPGRADE our CHAT LIKE the rest out there.
----------
Im only wondering when this will be looked at cause i had asked this last summer or maybe latest fall and still no signs see more
+++++++++++++++
error in last POST
sue=use
thank you
moe salarvand
I need to have this resolved quickly. Does anyone else have this problem?
How did you solve it.
PLEASE PLEASE PLEASE - REMOVE BOONEX LOGOS AND BOONEX LINKS FROM MY AD FREE SMART PRO BACK FOREVER.
I WILL HAVE A PRESENTATION TODAY. BOONEX LOGOS AND LINKS SHOULD NOT BE THERE.
TONIGHT ALL MY LICENSES STOPPED TO WORK. PLEASE HELP
PLEASE PLEASE PLEASE - REMOVE BOONEX LOGOS AND BOONEX LINKS FROM MY AD FREE SMART PRO BACK FOREVER.
I WILL HAVE A PRESENTATION TODAY. BOONEX LOGOS AND LINKS SHOULD NOT BE THERE.
I just purchased the licenses for dolphin and installed 6.1 and the footers are still showing the branding. I want to remove all branding. Can you tell me or email me the files needed to remove the footers and branding ?
I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).
Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.
I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.
Five days passed, there's nothing yet !!!
Please remove "Boonex" see more
I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).
Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.
I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.
Five days passed, there's nothing yet !!!
Please remove "Boonex" see more
I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).
Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.
I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.
Five days passed, there's nothing yet !!!
Please remove "Boonex" see more
I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).
Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.
I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.
Five days passed, there's nothing yet !!!
Please remove "Boonex" see more
I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).
Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.
I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.
Five days passed, there's nothing yet !!!
Please remove "Boonex" see more
I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).
Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.
I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.
Five days passed, there's nothing yet !!!
Please remove "Boonex" see more
I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).
Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.
I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.
Five days passed, there's nothing yet !!!
Please remove "Boonex" see more
I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).
Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.
I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.
Five days passed, there's nothing yet !!!
Please remove "Boonex" see more
I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).
Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.
I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.
Five days passed, there's nothing yet !!!
Please remove "Boonex" see more
I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).
Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.
I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.
Five days passed, there's nothing yet !!!
Please remove "Boonex" see more
I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).
Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.
I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.
Five days passed, there's nothing yet !!!
Please remove "Boonex" see more
I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).
Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.
I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.
Five days passed, there's nothing yet !!!
Please remove "Boonex" see more
I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).
Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.
I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.
Five days passed, there's nothing yet !!!
Please remove "Boonex" see more
I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).
Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.
I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.
Five days passed, there's nothing yet !!!
Please remove "Boonex" see more
I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).
Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.
I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.
Five days passed, there's nothing yet !!!
Please remove "Boonex" see more
I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).
Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.
I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.
Five days passed, there's nothing yet !!!
Please remove "Boonex" see more
I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).
Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.
I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.
Five days passed, there's nothing yet !!!
Please remove "Boonex" see more
I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).
Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.
I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.
Five days passed, there's nothing yet !!!
Please remove "Boonex" see more
I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).
Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.
I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.
Five days passed, there's nothing yet !!!
Please remove "Boonex" see more
I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).
Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.
I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.
Five days passed, there's nothing yet !!!
Please remove "Boonex" see more
I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).
Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.
I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.
Five days passed, there's nothing yet !!!
Please remove "Boonex" see more
I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).
Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.
I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.
Five days passed, there's nothing yet !!!
Please remove "Boonex" see more
I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).
Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.
I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.
Five days passed, there's nothing yet !!!
Please remove "Boonex" see more
I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).
Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.
I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.
Five days passed, there's nothing yet !!!
Please remove "Boonex" see more
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This is very frustrating. I paid for something I didn't receive. I paid for ad free and I get ads anyways.
You apologized 46 days ago and yet the problem still exists.
Go to admin panel, languages, and search for Powered by. You'll get a number of hits... edit them all and just delete all the text. Then reload your page and WAM! No footer!
Extra-ordinarly simple, just not intuitive.being deleted?