Footer, links removal, licenses... and our apologies.

Andrew Boon posted 8th of May 2008 in . 137 comments.
We made a major mistake with the license/links handling in Dolphin 6.1. And we are sorry for being overly too careless on this one. As of now, when you order Dolphin ad-free license it will remove Dolphin links only, while Ray and Orca links will remain on all Dolphin pages. This is, of course, not right. 

So, we're preparing a patch with bug-fixes and most importantly the footer handling correction. The patch will be released on Monday.

The way it is supposed to work is:

When you buy Dolphin Ad-Free license - you get the footer with all the links removed from all Dolphin pages. Only Orca-forum pages will have the footer with Orca link.

When you buy Orca Ad-Free license - Orca link is removed from Orca pages too.

Ray links are removed along with Dolphin links, free of charge.

When you buy Ad-Free licenses for Ray widgets - you get Ad-Free widgets, which don't have any links or ads within themselves AND the Orca link is removed from the footer on all Dolphin pages (in case you still have Free Dolphin, as with Ad-Free Dolphin the Ray link is removed anyway). Even one widget Ad-Free license is enough to remove that link.

Hope this makes sense and once again sorry for the confusion. It is our fault and we hope to make up for it.
 
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bambie
When are the updates coming out?
bambie
another week then even though it was ment to be some time this week.
Rowland
He said Monday.
Thanks for the update.

Will Contributor licenses remove all ads and links?
hendrikfetishlad
thank you for that -

BUT

can you also explain HOW to get ("regenerate") the licenses (Smartpro) to work again for all the Ray ad-free widgets (that is when you have your own rms)

Now - when I want to regenerate it tells me I have to pay $99 per widget and I already paid for them with Smartpro.

I have asked this in 2 other blogs - this is the 3rd time and NEVER had an answer on that.

thank you.
LeonidS
Hello!

No need to regenerate license for SmartPro (or AdFree) package - new products must work with old licenses.

If you have problems with then plz provide me via this mail FTP, CPanel (SSH info) and your SP license, we'll investigate it.

Regards
hd4real
Will the patch fix Ray apps not loading?
cherubini
Thanks for the update.
app1
Thanks for the update! So far so good with 6.1!
dpenner
Nice! I was really starting to think that I was going to have to pay for something I didn't even use (orca). This makes my day. Maybe I will even call it an early weekend! It's BEER drinking time! What a week.
moe78z
Yeah...this is good news. Can't wait for Monday :)
luis6620
Only if conosco Dolphin, but install it without knowing much, buy the license, and that's good that leaves the correction for relays BoonEx. Now a query, why Google does not read the titles of the post, if you use Bookmark AddThis not read the title?
champinhon
The patch is coming out on Monday. How about the update / upgrade from 6.0.0005 to 6.1? Will it be on Monday too?
esteem
Ah this is what im wanting to hear,thanks.No problem, we can wait till next week :)
yossi
Is the Dolphin license restrict for one domain or I can use it with my other one?
esteem
Well dont ask too much, the licenses is for 1 domain and that is fair enough
Technoman
Can I ask 1 Question ANDRE.
_________
Can you make it possiable where ORCA is the forum and all sites have orca as the forum can it be possiable to change ORCA in ADMIN PANEL to FORUM instead ?
so when somebody goes to our FORUM it can say in the LINK FORUM not ORCA.
LeonidS
Hello!

You may change Orca link name via editing 'Orca Forum' string in `AdminMenu` table.

Regards
maddy1
And on orca pages the dolphin ajax login dont work. Shows white site without login box. Am i wrong or is it a bug? Anyone else with this prob?
LeonidS
Hello!

Thnx for note, we'll add site URL to the login form in patch too.

Regards
gnom4oo
yes this is bug... i have the same problem :(
Technoman
what I was trying to say is this ....
__________
______
www.oursite.com/orca/ ( original )
www.oursite.com/forum/ ( is what I would like )
__________
If everyone has a ORCA ( forum ) then all our sites will look the same ....
__________
If you can make it possiable in ADMIN to change ORCA ( Forum ) to JUST *FORUM* no ORCA ...
_________
I hope you can do something about this where we can change our FORUM name ORCA to ^ FORUM ^ .
____
so when someone just wants to go to our forum they see more would just need to put
OURSITENAME.COM / FORUM
+++++++++++++++
Thank-You ...................
DosDawg
techno,
i would make that attempt through mod_rewrite that might work out for you. if you need more help with that, let me know i will look it up and help ya as best i can.

later,
DosDawg
Bramin
Agrees totally with, technoman, who as usual always has a great idea! It would be so much easier to change it from the Admin page than having everyone going into the script itself to change the word. Might be useful to have that spot also useful for changing other minor, but commonly changed, parts of the script. ;-)
LeonidS
Similar changes will require too many refits.
amistaddotcom
I am a little disappointed at your support.

I have been sending emails on an almost a daily basis since April 20 to support@boonex.com and quotes@boonex.com asking for support and nobody is responding, even though on this same blog I was told to send email to support.

Artur, who was helping me, is not responding either.

I purchased the SmartPro pack and also paid around $800 extra to import my users into Dolphin .. so I am not a freebie (not that there is anything wrong with that either).

I see more would like to know HOW can I reach support, other than sending emails to support@boonex.com or quotes@boonex.com.

I have the follwing issues:

- The $800 import is incomplete. 1/2 of the people is showing "Spain" as the country (the default value) when they are obviously from some other country.

- Links on comments are not working.

- I would like to upgrade to new version.

I believe that the SmartPro package included support, and that I am still entitled for another upgrade (2 upgrades included, right?)

I am sorry to spill the beans right here but it is a little insane that I am being ignored, specially after paying so much money.

I hope this posting works as I am getting a little desperate.

Richard
richarddib @ mac . com
www.amistad.com
LeonidS
Hello !

Sorry but we haven't any letters from richarddib@mac . com (and letters with amsitad.com words) later than from 31 of March. Plz specify your email again and repeat letter with list of your troubles to me, via this mail system.

Regards
IgorL
Hello.

As Leonid has said, we haven't received a single message from you at support@boonex.com since March.

Neither did we receive anything recent from you at quotes@boonex.com.

So, as you can see, there's no reason to blame us. If email fails, you can still contact us via Skype.

Best regards,
Igor L.
2979
Thank you VERY much for correcting this business. Just when I was starting to doubt Boonex's business ethnics you correct yourselves and once again prove yourselves to be a very great company! Thanks for ALL your hard work and for once again providing us all with another very GREAT product.

Thanks,

Tom
2979
Thank you VERY much for correcting this issue. Just when I was starting to doubt Boonex's business ethnics you correct yourselves and once again prove yourselves to be a very great company! Thanks for ALL your hard work and for once again providing us all with another very GREAT product.

Thanks,

Tom
Stuart038
I have e-mailed support...
Ray 3.5 and Shoutbox 'Loading'...
I am using Dolphin 6.1 which in every other way is excellent, now if I can just get Ray working..

everything is registered and is communicating with the servers and the required ports are 'open'

Also, Orca has some strange html code around the 'labels' ?

www.asia-connect-th.com

Boonex, please help!!
LeonidS
Hello!

Seems your site can't read skins of Ray widgets. Provide me your FTP access, we'll try to investigate this trouble.

Regards
LeonidS
Hello!

Problem was fixed, check it up please. Reason - some servers suggest .htaccess file not as hidden and try to work with it instead swf skin files. So you can change next string in ray/global/inc/functions.inc.php file from this:

$aWrongExtensions = array("php", "asp", "php5");

to

$aWrongExtensions = array("php", "asp", "php5", "htaccess", "");

In your case it helped.

Regards
mikesta
Great news.
I think handling that situation in that way was the most professional.
kahenya
Hi,

I have also been sending support emails. We had a demo with our Board Of Directors before we requested them to buy us the package but we did not show much of a demo as they were keen on the video bit. The video (widget not registered) appeared and we looked a bit silly for not having sorted that out. Nobody was on skype and now the directors are wondering why we should even think about the product when support isn't there. We are willing to pay for support and have a telephone number to call see more when we need help.

Is this how things are?

Kahenya
maddy1
I miss the possability to change membership on members profile edit as admin. Where it is?

And when a user delete his account and he has profilecomments an database error appears. It says there is no table profilescomments. I have install the old pcomments table from 6.x now it is fixed for me and works. Perhaps you should fix this for the update too.
2979
Hi Maddy1,
If you don't mind me asking could you please post what files you changed in order for the profile comments error to go away? It would be really great if I could change that now instead of having to wait for a possible patch to come out sometime in the distant future.

Thanks alot,
Tom
MichelSwiss
Possibility to change membership on members profile edit as admin will be restored in next patch ;-)
davidetome
When will be availble the upgrade package from 6.0.0005 to 6.1?
Thanks
Davide
Stuart038
I have done a fresh install of Dolphin 6.1 on a new server. How can I transfer my members (from 6.000.5)?

I would have done a 6.000.5 update to 6.1, but updating always seems to maintain any previous problems. Best to start afresh!
MichelSwiss
It seems like some database tables was renamed in 6.1... As far as I can see, some media files too...
I think that the easiest way is to use the updrade package which will be soon released...
webid0001
hi there, and what is about ray web presents?
i had to install a free version of presents, because if not (support said) - the purchased lic. of ray desktop don't works. no problem to display add's of boonex, but i want to decide when and where.

"it's like, pay a taxi and have to bring the gasoline,too! :)

but until today, everything else is best!!!
IgorL
Hello.

Do you mean that to make the Ray Desktop link accessible by your members you need to enable Web Presence?

If so, you can make it available even without referring to Web Presence.

The link usually looks like this:
http://yoursite_url/ray/modules/global/app/Agent_v3.5.0000.exe

You can create a Navigation Menu item and specify the link there.

Regards,
Igor L.
rkomodor
What about bug when adding new profile fields they not appearing on profile view? Will that be in next patch?
batemanm
I've upgraded to 6.1. Difficulties cased me to install on another server/domain. I get the same problems on my new build. When I attempt to upload video, a not registered message displays before the upload form presents. I assume this is due to my dolphin or ray licenses are not confirmed. Under the domain column on the license portal, my dolphin ad-free domain is incorrect. And I am unable to register any free ray licenses. I get incorrect license message. Even though I have removed and regenerated see more new licenses. I've tried reinstalling older version of ray and I still can't get past the not registered message. I've sent a message to support@boonex.com asking that my domain be reset. But get no response.
What options do I have left?
Can anyone help?
Beef
I can't wait for the patch... Awesome guy's.

Question:

I noticed that in the Admin section All Members show up as Standard no matter what Level they have purchased. The Admin cannot edit this as before. On the User side it does show the proper Level and seems to allow access to paid areas.

Is there a patch for this or an update scheduled?

Thanks!

Beef
P.S. We Love the Software... Awesome job on 6.1
Stuart038
LeonidS
Many thanks!! Ray & Chat together with Shoutbox are all now working! Excellent. Many thanks

Stuart
httptunnel
Hopefully this new fix will also take care of the other Boonex links all over the site like "Hidden Mickeys"...I see that little circle with a triangle in it all over...like the Shoutbox, the Video Player and even the Audio Player all on top left. The worst part is the huge "Tool-Tip" that pops-up saying to visit Boonex HomePage when you mouse-over. The Chat Box and Profile Player also have it, as wel as the top left of the Whiteboard and there are even links to Boonex hidden see more in the Web Presence widget.

I just think you should be able to buy the ads completely off if you pay enough...not partially if you pay.

Anyone else find some "Hidden Mickeys"?? Maybe we should coin a new term here and now "Hidden Boonies" :)

I was asking tech support how to remove these links and he told me he didn't even realize they were there...are they new for 6.1 ???
esteem
Yeah, you dont find this hidden boonies in previous version anyway i guess they would remove it for paid version.
NZJester
I having problems with the classifieds search results in Dolphin 6.1. The link that it returns in the search results box is faulty. (e.g. http://(domainname)/(dolphin)//(dolphin)/classifieds.php?ShowAdvertisementID=1). Two extra slashes and dolphins subdirectory name are being added in to the URL string so that it returns a 404 error due to it pointing to the wrong location for the classifieds.php page.
The correct string should be like this (e.g. http://(domainname)/(dolphin)/classifieds.php?ShowAdvertisementID=1).
I see more hope a fix for this will be in the update patch.
envensio
I have a problem with changing the colors on the top boxes on the home page where it says Site Stats and member login it is all white where do I change the color code for this? millionairebytches.com
brathamike
i also now there is another error that you failed to mentioned. when adding three colomn in the admin area for members profile. when i look at the members profile there is a extra picture on the right side. this is a big error and this is the reason i will not upgrade ...
daffydk
hmm great product but.. when entering the registration key for Ray it just tells med that its not a valid key.. what to do ???
If it's telling you that you don't have a valid key... then you're using the wrong version of ray... meaning, there is a difference between Ad-Free, and regular. Ad-Free will not accept regular licenses, and vice versa.
Hi,

I have a paid version Dolphin 6.1, and of Ray 3.5 Ad-Free, and I understand that there will be an update soon with regard to some mistakes made regarding branding, but I did not see the following issues mentioned.

1.) Why is there a link to BOONEX when a user clicks help?

2.) Why is there a BOONEX logo on the bottom when a user clicks help?

3.) Why does it say Ray Community Widget Suite on the bottom when a user clicks help?

4.) Why when a user clicks help, does the about section see more provide details about BOONEX?

5.) Why are there links to BOONEX all over the site, in many, many places with a tiny BOONEX logo all over the site?

I love the BOONEX products... but If these issues are not resolved, can I have my money back, so I can put it towards deploying a different community scrip that doesn't include such branding?

I'm trying to establish and promote my own presence on the web, and am not interested in using a script that includes links from the developer.

Thanks

Danny
LHAdmin
By "help", do you mean "FAQ"? If so, you're responsible for editing all appropriate language fields to suit your sites needs.
httptunnel
I agree with Danny from NJ...hidden Boonies all over the place. I like this product alot, I don't mind paying and I even don't mind helping out in the forums as I learn more and more about my site and how it works...

BUT

I just don't want a site branded with Boonies.

Hopefully that is possible :)
In the post above... in item 1, 2, 3 and 4, I'm referring to Ray A/V Chat.
daffydk
Well iam using the free version of the dolphin package with free ray.. but it just keeps telling me wrong license no matter what i do
daffydk
hmm well its not working i have tried installing it for the 10 times downloaded a new package and tried that.. its all the same it just keep telling me "wrong license" when registering ray under dolphin menu.
what the heck is wrong with this ..
Orca registers fine and dolphin registers fine but NOT ray
uxmenet
Are you using the ad-free version of Ray? That's the only thing that comes to mind at this point. If you're using the free version of the software (with ads) then the free licenses should work. I tried this some time last week. You don't need to re-install the ray, simply download and replace the Ray Suite files with the free version.
see more@ LHAdmin

Open Ray Chat... you'll see what I mean. There is a small Boonex icon on the left with a link to the Boonex home page. And a large Boonex logo on the bottom with a Large Ray Widget Suite Logo right next to it.

There are small Boonex Logos in other places as well.

Not sure if the links I'm going to post below will show up here... but I'll try to post screen shots so you can see for yourself.

http://www.wirelessinsight.biz/images/boonex/boonexlink01.png

http://www.wirelessinsight.biz/images/boonex/boonexlink02.png

Danny
LHAdmin
Thanks for pointing that out. I agree that's a problem, as I can't have my site include any boonex branding as well. I was having problems with the license for the Ray widgets, so hadn't explored this.
Boonex -- will not be removing these "boonies"? PLEASE
LHAdmin
typo -- I meant to ask ...
Boonex, will you be removing this "boonies"? PLEASE
The links were cut off... after the 01 and 02, the file extension is .png

ie...
boonexlink01.png
and
boonexlink02.png

I'm using Ad-Free, paid (what I paid for I have no idea if it's still going to include branding.)

Danny
httptunnel
That is exactly what I was talking about...that circle with the triangle is all over the place...even the main Music Player, Video Player, Whiteboard and just about every Ray widget like Web Presence when a member clicks on "My Presence", etc...

I see you found the user.xml file in the ray/modules/chat/help folder but I am afraid the other stuff we are pointing out is hard-coded in the SWF files
Yes... I removed "About" in the xml file, but haven't found a way to remove the other branding that is all over the place like you mentioned.

I don't understand what I paid for... I thought paid version was not supposed to have links or branding... I hope this gets fixed... if not, feel like I deserve a refund.

Danny
httptunnel
Don't worry...the Boonex people are very friendly and helpful and from what I see, this is something brand new for 6.1. I'm sure they will have it fixed shortly or they will be happy to refund you if needed BUT, I'm sure you are like me and would rather just have it working like it is supposed to :)

To quote unoboonex:
"When you buy Ad-Free licenses for Ray widgets - you get Ad-Free widgets, which don't have any links or ads within themselves"

That sounds great to me AND he says see more the fix will be available tomorrow...you can't beat that !! Even if it takes a few days, it will be worth it.

The most important part is to let them know exactly where all of the hidden boonies are so they fix them all at once :)
uxmenet
<i>"The most important part is to let them know exactly where all of the hidden boonies are so they fix them all at once"</i>

You don't think they KNOW where all these "hidden" boonies are? They are the ones who put those hidden links there!
joe99
1. In the Ad Free Widgets there is still a boonex Icon with link to the boonex page. Why? I guess I paid for Ad FREE ...

2. I don't need Orca and I don't want to use it. Do I have to buy the license anyway to remove the Orca link in the footer? That's not fair.

Can someone give me an answer? Nobody from the support gives a feedback.
uxmenet
1. We're waiting for the patch that should be released today (Monday). Apparently if you paid for an ad-free version of the software, there should not be any backlinks to boonex.com.

2 - The only Orca link that should be visible is on the forum/Orca page. I think you'll be able to remove Orca from the nav bar, so your members won't be able to find the Orca link. I don't know how much encoding there is though, I also didn't pay for the Orca software and have no intention of using it so I don't see more want to see a backlink anywhere.
teddyjas
i don't need orca at the moment yet, so what i did just remove the link to orca from the links menus, and to ensure my visitor never go to orca, i just rename orca directory to another...
bald55
I have created profile fileds that work on the sign up page, however some fields won't show up in the view profile page for visitors and members. Fields are Country, Sex, Education. Please help.
AndreyP
In Admin Panel - Fields Builder (it seems you've worked with the Join tab only)
Just put the created element on the Edit tabs and Profile view as well (of course they should be visible for non-members and members)
NokiaMan44
Is there any word on the patch as of yet that I may have missed?
Wondrom
This is really making me mad I email boonex days ago for help and still no reply, I need help getting off those ads all over the site since I got ad-free licenses I am new to this stuff
LeonidS
Hello!

Sorry for delays with answer, we're too overloaded now - your problem might be fixed with coming patch. Also we'll try to answer your mail ASAP.

Regards
Boonex followed up with me, and assured me that all links in paid version will be removed.

wooohooo!

Danny
httptunnel
Nice...did they say when it would be ready ??
tuafan
OK, I am obviously even thicker than I thought. In the blog it says the patch for 6.1 is now available, but I can't find it anywhere! Any help?

Thanks

Trevor
Technoman
LeonidS
5 days ago
Similar changes will require too many refits.
++++++++++++++++++++++++
Ok can you be a little more specific on what you meant by that coment please.
==========
I just wanted to know if in ADMIN PANEL will there be a ORCA SWITCH to NAME IT * FORUM* ...
thank-you.
Technoman
Also I have REQUESTED along time ago if we could IMPROVE our CHAT TECHNOLOGY and of course its getting better but it still needs to be UPGRADED to VIDEO CAM TV QUALITTY .........
========
Im talking for CHAT cause those of us who sue DOLPHIN are into THE DATING and TECHNOLOGY has ADVANCED and we can do so much BETTER to UPGRADE our CHAT LIKE the rest out there.
----------
Im only wondering when this will be looked at cause i had asked this last summer or maybe latest fall and still no signs see more of UPGRADING CHAT SOFTWARE and you know in TODAYS SOCIETY the better the Technology the more users will come ....
Technoman
who sue DOLPHIN = use
+++++++++++++++
error in last POST
sue=use
mohammad
we are having logo and links of boonex.com all over our paid ray 3.5 modules. ( IM, video chat, white board, music player and video player. this is very urgent for us to know how to handle this problem and this is 5th or 6th request by us but no answer from you guys. please diredct us how to fix this problem ASAP.
mohammad
i also need to know how we lock the photo's of our members.

thank you
moe salarvand
Mr504
I paid for permanent license from Dolphin 6.0 and now it seems to have reset. What happenned ?

I need to have this resolved quickly. Does anyone else have this problem?

How did you solve it.
thinklucky13
My licenses all say wrong license number? Why I just bought them...
Herbert
BOONEX, PLEASE REMOVE YOUR LINKS FROM MY AD FREE SMART PRO BACK. I WILL HAVE A PRESENTATION TODAY. PLEASE REMOVE YOUR LINKS FROM MY AD FREE SMART PRO BACK. THERE WERE NO LINKS IN MY DOLPHIN SO FAR BUT THEY> ARE HERE NOW. OPLEASE REMOVE YOUR LINKS FROM MY AD FREE SMART PRO BACK. MY PRESENTATION WILL START IN 5 HOURS: PLEASE REMOVE YOUR LINKS FROM MY AD FREE SMART PRO BACK.
Herbert
I HAVE BOONEX LOGOS AND BOONEX LINKS IN MY AD FREE SMART PRO DOLPHIN!!! THERE WERE NO LINKS IN MY DOLPHIN SO FAR BUT THEY ARE HERE NOW (SEE SCREENSHOT)

PLEASE PLEASE PLEASE - REMOVE BOONEX LOGOS AND BOONEX LINKS FROM MY AD FREE SMART PRO BACK FOREVER.
I WILL HAVE A PRESENTATION TODAY. BOONEX LOGOS AND LINKS SHOULD NOT BE THERE.

TONIGHT ALL MY LICENSES STOPPED TO WORK. PLEASE HELP
Herbert
I HAVE BOONEX LOGOS AND BOONEX LINKS IN MY AD FREE SMART PRO DOLPHIN!!! THERE WERE NO LINKS IN MY DOLPHIN SO FAR BUT THEY ARE HERE NOW

PLEASE PLEASE PLEASE - REMOVE BOONEX LOGOS AND BOONEX LINKS FROM MY AD FREE SMART PRO BACK FOREVER.
I WILL HAVE A PRESENTATION TODAY. BOONEX LOGOS AND LINKS SHOULD NOT BE THERE.
shucksvideochat
I need help I sent many many messages to Boonex check my website check my account what is wrong with that Dog !! Son my hosting company said contact you a.s.a.p and tell you to get in there and look my video is not working I was upgraded to 6.1 bought two lic# I don't even need to tell on anyone you will I bet see this in your admin they don't have A lot of smarts do they
shucksvideochat
Need help check my account whats wrong with that Dog son my video player is not working I have no control over anything I just had my website upgraded hired it out my hosting said to contact you I have but you have to go in there and see for your selfs please seeing is believing my video player is not working but the other programs are I hired this out please help its too weird
unlimeet
Same problem, since i pay more ray and change all ray to add free, i have a big add on my footer ... Please help
Hi there,

I just purchased the licenses for dolphin and installed 6.1 and the footers are still showing the branding. I want to remove all branding. Can you tell me or email me the files needed to remove the footers and branding ?
panache
Dear all. It's very sad to see and hear about all those people payed for AdFree version being ignored by Boonex. I do not think it's a lot of work. I also wait over 3 Weeks and no reaction. I just have changed the software for my project. Very sad.
Ivo
Hello:

I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).

Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.

I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.

Five days passed, there's nothing yet !!!

Please remove "Boonex" see more footers from my site and test if Ray and Orca function properly and without ads.

Thank you.
Ivo
Hello:

I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).

Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.

I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.

Five days passed, there's nothing yet !!!

Please remove "Boonex" see more footers from my site and test if Ray and Orca function properly and without ads.

Thank you.
Ivo
Hello:

I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).

Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.

I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.

Five days passed, there's nothing yet !!!

Please remove "Boonex" see more footers from my site and test if Ray and Orca function properly and without ads.

Thank you.
Ivo
Hello:

I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).

Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.

I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.

Five days passed, there's nothing yet !!!

Please remove "Boonex" see more footers from my site and test if Ray and Orca function properly and without ads.

Thank you.
Ivo
Hello:

I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).

Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.

I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.

Five days passed, there's nothing yet !!!

Please remove "Boonex" see more footers from my site and test if Ray and Orca function properly and without ads.

Thank you.
Ivo
Hello:

I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).

Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.

I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.

Five days passed, there's nothing yet !!!

Please remove "Boonex" see more footers from my site and test if Ray and Orca function properly and without ads.

Thank you.
Ivo
Hello:

I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).

Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.

I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.

Five days passed, there's nothing yet !!!

Please remove "Boonex" see more footers from my site and test if Ray and Orca function properly and without ads.

Thank you.
Ivo
Hello:

I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).

Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.

I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.

Five days passed, there's nothing yet !!!

Please remove "Boonex" see more footers from my site and test if Ray and Orca function properly and without ads.

Thank you.
Ivo
Hello:

I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).

Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.

I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.

Five days passed, there's nothing yet !!!

Please remove "Boonex" see more footers from my site and test if Ray and Orca function properly and without ads.

Thank you.
Ivo
Hello:

I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).

Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.

I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.

Five days passed, there's nothing yet !!!

Please remove "Boonex" see more footers from my site and test if Ray and Orca function properly and without ads.

Thank you.
Ivo
Hello:

I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).

Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.

I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.

Five days passed, there's nothing yet !!!

Please remove "Boonex" see more footers from my site and test if Ray and Orca function properly and without ads.

Thank you.
Ivo
Hello:

I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).

Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.

I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.

Five days passed, there's nothing yet !!!

Please remove "Boonex" see more footers from my site and test if Ray and Orca function properly and without ads.

Thank you.
Ivo
Hello:

I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).

Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.

I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.

Five days passed, there's nothing yet !!!

Please remove "Boonex" see more footers from my site and test if Ray and Orca function properly and without ads.

Thank you.
Ivo
Hello:

I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).

Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.

I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.

Five days passed, there's nothing yet !!!

Please remove "Boonex" see more footers from my site and test if Ray and Orca function properly and without ads.

Thank you.
Ivo
Hello:

I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).

Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.

I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.

Five days passed, there's nothing yet !!!

Please remove "Boonex" see more footers from my site and test if Ray and Orca function properly and without ads.

Thank you.
Ivo
Hello:

I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).

Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.

I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.

Five days passed, there's nothing yet !!!

Please remove "Boonex" see more footers from my site and test if Ray and Orca function properly and without ads.

Thank you.
Ivo
Hello:

I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).

Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.

I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.

Five days passed, there's nothing yet !!!

Please remove "Boonex" see more footers from my site and test if Ray and Orca function properly and without ads.

Thank you.
Ivo
Hello:

I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).

Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.

I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.

Five days passed, there's nothing yet !!!

Please remove "Boonex" see more footers from my site and test if Ray and Orca function properly and without ads.

Thank you.
Ivo
Hello:

I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).

Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.

I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.

Five days passed, there's nothing yet !!!

Please remove "Boonex" see more footers from my site and test if Ray and Orca function properly and without ads.

Thank you.
Ivo
Hello:

I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).

Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.

I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.

Five days passed, there's nothing yet !!!

Please remove "Boonex" see more footers from my site and test if Ray and Orca function properly and without ads.

Thank you.
Ivo
Hello:

I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).

Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.

I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.

Five days passed, there's nothing yet !!!

Please remove "Boonex" see more footers from my site and test if Ray and Orca function properly and without ads.

Thank you.
Ivo
Hello:

I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).

Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.

I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.

Five days passed, there's nothing yet !!!

Please remove "Boonex" see more footers from my site and test if Ray and Orca function properly and without ads.

Thank you.
Ivo
Hello:

I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).

Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.

I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.

Five days passed, there's nothing yet !!!

Please remove "Boonex" see more footers from my site and test if Ray and Orca function properly and without ads.

Thank you.
Ivo
Hello:

I have paid $39 for one year licence of Dolphin, Orca and Ray Instant/Video Messenger via PayPal (Total: $117).

Boonex footers are still on its place! I did not test Ray because did not receive any confirmation e-mail from your company WITH APPROPRIATE LICENCE NUMBERS.

I got response at the final payment page from "BoonEx" that I will receive e-mail on this address as a proof of payment.

Five days passed, there's nothing yet !!!

Please remove "Boonex" see more footers from my site and test if Ray and Orca function properly and without ads.

Thank you.
Ivo
SORRY, BUT IT SEEMS THAT THIS IS THE ONLY WAY TO GET ATTENTION FROM BOONEX GENTLEMANS!
Ivo
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Ivo
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Ivo
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Ivo
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Ivo
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Ivo
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drknight
Where is the resolution? I purchased ray widget license and dolphin license but I have all three logos on all pages. I want to disable Orca but don't see the option, other than just ditching the menu bar. (But someone that knows dolphin format could edit the URL and use it---it should be able to be disabled.)

This is very frustrating. I paid for something I didn't receive. I paid for ad free and I get ads anyways.

You apologized 46 days ago and yet the problem still exists.
drknight
When is the fix coming out? You posted the apology over 57 days ago. Thanks for the apology.... I understand you guys are doing the best you can, but for you paying customers, you should help remove the ad links. That is what we paid for.
drknight
To remove the cirle with the triangle and other branding like that (after you pay for your ad free license) just search your website for all the .gif, .jpg, and .png files and then edit them in your favorite editor. I used dreamweaver to pull a local copy of my dolphin site after it was installed. Then I did a search for all the images and there were tons of them you could modify. If you keep the images the same size and just modify them (say put in your own icon or just make it a while square so see more it disappears on the page) then you've changed the branding easily.
drknight
Why do my responses keep on being deleted?
drknight
Why do my responses keep on All those looking to remove your power by images (the footer) after you buy your ad-free license... here is your answer!!!

Go to admin panel, languages, and search for Powered by. You'll get a number of hits... edit them all and just delete all the text. Then reload your page and WAM! No footer!

Extra-ordinarly simple, just not intuitive.being deleted?
drknight
Why do my responses keep on getting deleted?
mbernardo
I bought both AdFree Dolphin and Orca but the logos are still showing at the bottom of the home page. How can I disable that?
real koko
CAN SOMEONE HELP ME PLEASE, I AM STILL UNABLE TO DELETE THE BOONEX LINKS ON MY SITE FOOTER EVEN AFTER I HAVE PURCHASED THE AD-FREE LICENSE. THANK YOU
real koko
CAN SOMEONE HELP ME PLEASE, HOW DO I GET RID OF THE BOONEX LINK ON THE FOOTER OF MY SITE? I HAVE THE AD-FREE LICENSE AND I AM STILL UNABLE TO REMOVE IT - I AM NEW TO DOLPHIN PLS HELP - THE HEADER IS OK I VE DONE THAT - THANKS A MILLION
bdwebb
I paid for mine but it still says it's not registered and will not remove the ads. Is there a problem in 7.09???
 
 
Below is the legacy version of the Boonex site, maintained for Dolphin.Pro 7.x support.
The new Dolphin solution is powered by UNA Community Management System.
PET:0.10157513618469