Dolphin/Boonex "First Timers"

I have been noticing alot of "newbies" coming in to Dolphin. This is a great thing when it comes to BoonEx as a business and yet, also a scary thing at the same time. I wanted to post a few 'suggestions' for trying to make your transition to Dolphin a little smoother and possibly fewer headaches. I encourage input from Unity members to include into this (especially senior members).

Things you need to know BEFORE you start:

• Have at least a basic understanding of HTML, PHP, and MySQL (includes minor coding and scripting)
• Knowledge of tools used in website building (FTP clients, HTML/PHP Editors, etc.)
• Understand terminology used in web design and maintenance.
• Proper hosting requirements CLICK HERE

Although I would encourage anyone to use Dolphin, I really have to say that for your very first website ever, Dolphin may not be the best choice for you. Dolphin is packed full of features and the possibilities are practically endless, however to achieve these possibilities, you will need to know what I mentioned above. These are not words of discouragement, they are precautions to let you know that working with Dolphin can be somewhat stressful for some... Just don't give up :)

Getting Dolphin Support:

• Agents are available for you to choose and use as a single point of contact for questions and support. Remember though, there are only a few of them and 10s of thousands of us, so you may not get a response too fast. Also, some agents assist with the development of Dolphin (new updates/releases) which may also delay in response time.
• Nobody knows Dolphin better than the community of members here at Unity that use it, install it, and customize it every day. BoonEx mostly relies on its community members to provide support and testing when it comes to Dolphin.
• Search the forums as many questions have been answered or topic has been started already.
• Post your questions in the Forums when needing support. If someone can help you... they will.
• Unity members are not "required" to help, they offer to help if they choose. Some may help you for free and others may charge. That is totally up to the assisting member.
• Sometimes it is required to allow a helping member to access your Dolphin site as the administrator, FTP access, and/or database access. This is due to several possibilities that could be causing your issue and needed to diagnose the problem. So if your do not want to allow that, then you may not get your problem resolved strictly in the Forums.

When posting in the Forums, please be sure to post them in the correct forum topic (ex. Dolphin 7, Dolphin Betas & RCs) Just because something may not work on YOUR site doesn't mean its a bug. Hopefully this will shed a little light on what to expect here at Unity. I hope your transition to Dolphin is a great one, but get ready for a ride !!