Dolphin Bits and Pieces - How to Ask for Troubleshooting Help

This is the first in a series of notes. I have a few random bits and pieces relating to notes about Dolphin, Orca and Ray that I will post now and again. This will be my first in a series and hopefully people will find some use for them. If you need anything more specific I can probably write a tutorial about, provided I get enough requests for it.

In the past I've gotten a few of my close friends and associates ask me for help with the Dolphin install or some troubleshooting. Since launching my nerd site, I am getting some questions that in some cases were kind of vague, but I sort of knew what they were trying to say. A few times, I've had to ask some basic questions about their install so I could get a point of reference.

When you are asking for help to troubleshoot an install, it is very helpful to get some initial information.

Some of the more common questions I will ask is:

1. What version of Dolphin are you running?
2. What is your hosting set up? Windows or Linux? Unix?
3. Do you have your php info handy?
4. For problems related with Ray, have they run the Ray trouble shooter? (btw, it is very handy!)
5. Where or when does the error occur?
6. Can you supply the error message?
7. Have you updated or changed your files recently?
8. Has your ISP updated or changed settings that you are aware of?

I am sure there are few other questions that a Dolphin developer will ask, but this is a start.

Dolphin nerds, what are your questions?