When a member of the site tries to logout of my site they get this message>>

Content Encoding Error
     
         
The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.

Any ideas please?

Thanks

Have you tried clearing the dolphin cache, or shutting off dolphins js caching/compression options?

 I had cleared the caches in the cpanel, just done the dolphin one in admin panel and changed the compression to 'un selected' cleared all caches again and still the same :(

 Using ff? clear browser cache

 FF, and opera, and cleared the browser cache on both of them but still not working :(

A member just mailed me saying they get this message everytime the try to logout>

this page might be temporarily down or has moved to a new web address

And the message i get when i try is>

Content Encoding Error
     
   
       
 The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.
       


  Please contact the website owners to inform them of this problem.

I have had several members complaining to me saying they can't logout, grrrrrr cant seem to work out what it could be, i have even uploaded a new logout.php but still no good :(

Well there is no need to panic.

Logging out of dolphin is not a critical step. In fact 90% of people don't even bother. Most just close the browser.

Anyhow. Turn off all caching options in dolphin.

Then make a backup of your .htaccess file and restore the original from the dolphin zip file.

 I have done that and still the same, thanks

 Thats the thing, and i wasnt too worried about it at first as i thought not many people are going to complain about it but after getting 15 emails from members over the past 2 hours moaning that they cant log out etc, bla bla bla, but the thing is they log out of the site but because they see that error they think they are still logged in, grrrrr bloody members who's have them!!

Wow. You actually have a bunch of people that actually log out.

Hmm.

Anyhow. I am out of ideas. I have not idea what to try next.

 yes i do indeed, oh bugger, thanks Deano :) ,,, :( anyone have any ideas at all would be a great help, please??

Have there been any recent 3rd party module installs?Any that might have required core file changes?

I can't see Dolphin just 'all the sudden' throwing this error. Something had to happen. Have you contact your host to see if they upgraded/changed anything on their side?

How about a website url so we can see if any script errors are occurring.

i will send the url in a message

Hi, im just checking with my host now, i did install the 'wap' mod i got from the market on here but that was a couple of weeks ago and this issue has only recently started to happen.

Thanks

 Sent to you in a message

Ok i have just checked with my host and they say there has been no changes to the server etc in the last two weeks atleast :( so im back the square one, bugger

How long has this problem been going on?

And how long has it been since you updated my facebook connect? I know your splash page is using a button from one of my older versions.

The logout process has a facebook logout process when facebook connect is installed. So, try uninstalling facebook connect. And while you have it uninstalled, make sure you have my latest version uploaded and reupload at least to make sure the alert class that processes the facebook logout is not damaged.

I am seeing script errors as well. There is a corrupt image somewhere causing a JS error. I have also notice google analysts is loading twice for some reason. So you may also want to try restoring the original _header and _sub_header.html files as well.

 Not long as far as i know, think it started in the last day or two, i have a problem i cant uninstall facebook connect as its saying i have to uninstal my wap app first and i really cant uninstall the wap app as i have made lots of changes to it (these changes were made a couple of weeks ago btw) do you think the facebook connect could be causing the problem as if there is a high chance then i will have to uninstal it as a last resort.

Thanks

And are you sure your running with the original .htaccess file?

This error in FF and the one i see in chrome points to a gzip error according to google searches.. Wondering if mod_deflate is being used in the .htaccess file.

Nevermind. You not running my facebook connect. You have the boonex version installed. I do not know if the boonex version does a logout from facebook or not. It's been a couple of years since i have used it.

 I uploaded the htaccess file direct from a dolphin zip earlier when you said.

 How would i be able to see if mod_deflate is being used?

Thanks

Well. Then i still have no clue.

I still see a corrupt image error in the firefox error console.

And i view source shows google analytics loading twice.

I did have this in my old htaccess file >

</IfModule>
AddType application/vnd.adobe.air-application-installer-package+zip .air
AddType application/x-shockwave-flash .swf
AddOutputFilterByType DEFLATE text/html
AddOutputFilterByType DEFLATE text/plain
AddOutputFilterByType DEFLATE text/xml
AddOutputFilterByType DEFLATE text/css
AddOutputFilterByType DEFLATE text/javascript
AddOutputFilterByType DEFLATE application/x-javascript
AddOutputFilterByType DEFLATE application/xml
AddOutputFilterByType DEFLATE application/x-httpd-php

 In your admin>host tools> top right "php Info"

look for this..

 Ok unless in really thick (dumb) i cant see a 'loaded modules' part in the 'php info' section

sorry

 Should be under 

Configuration

apache2handler

 Ok i have checked again, now this is some of what i get under configuration>>

PHP Credits

Configuration

PHP Core

bcmath

bz2

calendar

 Lol im not that stupid give me a break lol, i have scrolled all the way down and just to prove this is at the bottom >>

PHP License

1

lol

 sorry, I'm just covering all

 lol thats ok

are you saying we're stupid? just scroll down until you see it keep scrolling lol hahaah

what hosting is it shared ? vps , dd     you won't be able to see it on some shared hosts...

 haha, i never said that ;) lol, im on shared with arvixe

Is there any other way i can find out if mod_deflate is being used?

Thanks

yes

 like to let me know how? lol

ask your host about it

 oh ok, thanks

add the code back to htaccess file
run a test here
http://gtmetrix.com/

ok i found this inpublic_html/inc/classes/BxDolAdminTools.php

 function checkApacheModule ($sModule, $sNameCompiledName = '')
    {
        $a = array (
            'deflate_module' => 'mod_deflate',
            'expires_module' => 'mod_expires',
        );
        if (!$sNameCompiledName && isset($a[$sModule]))
            $sNameCompiledName = $a[$sModule];

Does this help??

Thanks

It's hard to determine the issue without at least, looking at the site. PM url if you want to.

Oh you still have the problem:O

Sorry for late reply, I got your message, 

I thought it will be solved by now, so I went to sleep.

try clearing html purifier cache and pm your site address please.

Ok, the problem is fixed by removing the code from logout.php that creates buffers. Anybody know why theres a need to create buffer in logout.php. I don't think any of the 3 files output any thing 

ob_start();
require_once( 'inc/header.inc.php' );
require_once( BX_DIRECTORY_PATH_INC . 'design.inc.php' );
require_once( BX_DIRECTORY_PATH_INC . 'profiles.inc.php' );
ob_end_clean();

Okay, now this explains it

http://php.net/manual/en/function.ob-end-clean.php#Hcom95773

Notice that ob_end_clean() does discard headers.
Is this a bug? Why remove the headers, that tells the encoding lol

 Me too!! lol