Traffic inspector from eSASe - part 2

Hello!

May I please have your server accesses to check and fix... need to investigate this issue, not sure what the reason is and how it is possible

Please, provide me with the accesses by email and I'll fix this ASAP

Thanks

 Thank you, I think I now have the module working and having the traffic inspector page loading as well.  What I did before was to change all of the isAdmin() in SasTrafficInspectorModule.php to isRole(3).  When I did that, the traffic inspector page would not load and returned the "page not found" error.  Since the error was only showing in line 477:

if ($this->_userId && !isAdmin() && $this->_isTrafficPage() && null != $this->_model->getParam('enabled')) {

I decided to change just the !isAdmin() to !isRole(3).  That appears to fix the problem but the question remains why line 477 is throwing the error:

*Fatal error*: Call to undefined function isAdmin() in */var/www/modules/esase/traffic_inspector/classes/SasTrafficInspectorModule.php* on line *477*

Research shows it only throws the error in the admin backend when trying to access a page with /index.php such as:

http://myniftysite.com/administration/index.php?cat=settings

The problem is not that the function is undefined but some other thing is tripping PHP error that returns the undefined message. 

By the way, I got the error on three different sites, two test sites running Apache, one 7.0.9, one 7.1, and the production site running on Nginx.  Plus, you also have the error report from csampson1

This is a great module except for this one little problem that needs to be solved; not just for me but for future customers as well.

version 1.0.2 was realized - fixed trouble with "isAdmin()" function described above.

Thank you for fixing it...

Traffic Inspector is monitoring the traffic but allowing people to use over the allotted amount.  Shouldn't it block members from uploading over the allotted amount?  I checked and the member has not purchased additional storage.  So the module is just tracking the amount they use and not limiting.

Please respond to this as I see this mod as a major feature for me!  Geek_Girl if I might if you have the parameters in place send an invoice to the members who are over the limits with a nice warning about being over with a friendly reminder to pay or lose their work in week with reminders each day until you delete the additional storage... You have their email... 

Not sure what I should do about current members being over.  The traffic inspector should have prevented them from uploading any more content.  I have set up a new test bed with 7.1.  Will install it there and test.  If it is broken there then I will be happy to send the access to the site to the developer to determine why it is broken.

OK, I installed this on a current install of 7.1 Final and it is working.  When someone tries to upload a photo or video or file and they have reached their limit, they are not allowed and a message is presented.  So something is wrong with the install on my site.  I will try uploading the files again, and see if that fixes the problem as I don't want to uninstall and have to create the tariffs again.  Sorry for posting without testing it on a new install.

When a user deletes content; in this particular case, videos, it does not release the space the videos were taking up.  I have a member that deleted the two videos he upload and yet the module is still reporting he has videos using storage space when he does not.

 Interesting I wonder if he checks these posts?

Probably not, best to use direct email.

I have to say that I have had the worst customer experience with this vendor.  I have had better customer service on a $5.00 mod from other vendors than I do on this $79.00 mod from eSASe.  I wish I could put in a dispute with my payment processor on this purchase.

I wonder how long I need to wait before filing a complaint with Boonxe?

eSASe; please respond ASAP as I am now ready to take this to Boonex.

not sure how you gain status of "Trusted Vendor" when your support is non-existant.

 I'll be glad to check and fix the issue if you contact me by mail and provide with your server accesses

These forum posts are for general issues , bugs and probably ideas. Yes, I do not check forums very often  and common experience, when user has issues with ayn module, he contacts the seller by mail instead of posting issues in the forums and complaining.

The issue could be in any special settings or 3party  modules you use on your website, that's why it is recommended to use mail system to have everything fixed asap

If you have issues on your site it doesn't mean another member will have the same issues

NOTE: please contact me directly by mail if you have any problems with my mods

There are a lot of users who like my products and get qualified and fast support. You personally do not use a single of my mods so please, do not make any judgements.

And a note for you as well, to get support you'd better contact the seller directly (if your membership allows this). Forums are to discuss common issues, bugs and suggest ideas.

Regards!

 I would have to say this statement bothers me, and should bother other members.

If your selling something here, you should be active here! That's a sorry ass excuse to me!!!

That must be why you never answered my question about my playlist module...

Since you are NEVER here, and have 90 products in the market, I'll help you find the post which you should be "subscribed" to.

http://www.boonex.com/forums/topic/Sounds-with-playlists.htm

This module has a flaw that the developer refuses to fix, calling it a feature and requesting that I pay to have it fixed.

The flaw is that when a user deletes content from their account, the module will not remove the corresponding entry from the inspector table.  Therefore, a member will run out of space even if they remove content.  This will mean a complaint from your users that they removed some content because they were out of space and yet they are still being told they don't have any more space to upload.

The module developer is claiming this is a feature so you can extort money from your users.  It is not a feature, it is a flaw and should be fixed.