Automailer from AntonLV

Hello everybody.

This is a support forum for our Automailer module.

If you have some questions or suggestions regarding it feel free to post them here or contact us directly.

Can you add if the avatar is missing in the filter section?

 Yes, we can. Done.

AntonVL, can you read this please.

http://www.boonex.com/forums/?action=goto&my_threads=1#topic/AntonVL-Read-this--2012-04-07-1.htm

 Hello

The post was answered. Check it please.

Anton; I have setup several email blasts using this mod, I know it has been working, but lately it seems my newer members are not getting the necessary emails. Does it have to do with my host company perhaps? please advise.

Thanks

I LOVE the Avatar reminder!

I added if a member is still unconfirmed to this mod.

Most likely yes, the problem is in cron job. Ensure that Dolphin's cron job set up properly and that it is working.

Hi Anton,

I have a question about this mod. On Boonex email templates is uses the tag  < RealName > while yours uses ::RealName::  Should I replace the :: with < > ?  

I tried sending a test message but it leaves the members name blank. I am not sure if it usually does this because it is in test mode.

Thanks,
JIm

 Hi Jim,

No, you shouldn't replace :: with <>. Leave them as ::. And it must work for test emails too.

Hi Anton,

The username is blank in the test mail and I just sent out another email and it says Dear ;

I left the template formatted exactly like you said like it came setup.

Thanks,

Jim

Hi Jim

In that case check that your account which you're using for testing has non empty fields FirstName and LastName. Because RealName palceholder expands to "FirstName LastName". If these fields are empty/inactive (not used on your site) then concider using ::NickName:: placeholder instead. 

HI Anton, So I guess username is the same as nickname? I don't require my users to use first and/or last name, just username. 

Thank,

JIm

 Hi Jim,

Yes, a field with a caption Username is actually named NickName (you can see that in fields builder). If your goal is to put profile's NickName then use ::NickName:: placeholder. By default all email templates are using RealName which represents FirstName_LastName - since these fields are enabled by default in Dolphin. So for those sites where First/LastName fields are deactivated, RealName makes no sense (always empty).

Thanks Anton, It works fine now. I appreciate the fast support!

 Hello

 You are welcome. :) We were glad to help you. 

Hi, I've set-up 14 emails to be sent to new users, 1 per day for 2 weeks.

When I hit the TEST button for each of these emails, they are sent successfully.

However, when a new registers, they are not receiving the emails/

My Boonex CRON job is set-up correctly because my CRON jobs are working.

Do you have any ideas why NONE of my auto emails are being sent?

Thanks,

Mark Mayes

www.connectmining.com

 Usually this means that something was set wrongly in automail settings. Anyway to find out the problem we would need an access to the site. We've sent you a PM.

Hi Anton,
have a question for you!

After so much effort writing all my followup messages to delivery to my users and setup all sequences inside my community, now i want to start all activities!

BUT....before to start I have a big problem, without changing all signup dates (i need this information), how can start from first messages to reach and delivery all my community members (not only based by signup date) starting from a set date for example?

Need other new filters to implement on plugin or you can suggest me how can perform this task?

I'm waiting for your response that is VERY important for me, thanks!

CUPIDO

 Hello Cupido,

You can use Dolphin's massmailer ([admin panel -> tools -> massmailer]) in order to send emails to all of your existing members.

Eheheh...ovviously Anton but this isn't i whish!

I want to start my followup messags from a specific date onwoards!

I believe if possible to insert another filter with two condition:

1) a fixed date ;
2) X days from this fixed date ;

I see this solution, please is it possibile to add this filter into plugin?!?

Thanks!

CUPIDO

 This can be achieved by placing several automails using several fixed dates.

I.e.

1) a fixed date ;
2) X days from this fixed date ;

simply means placing two automails - one at that fixed date and the second one at fixed date + X days. F.ex. if it should be January 1 and then 5 days later, then just create two automails - one for January 1 and the second one for January 5.

 Ok, this is right!

In effects thinking better about it  all other users that registered after this fixed date not receive neither this first message nor the second nor the third and so on...!

Rotation of messages is always the same, must started since registration date beginning from first to last messages!

Maybe last chance to perform this task is changing all registration date on my databases so all messages start consequentially, setting up "X days since registration"!

In this way i loose all original registration date and this is for me a problem!

My thoughts are right or I'm wrong? How can do this without delete all original registration date?

I thank you for your patience, Anton!

CUPIDO

CUPIDO

Your request is very specific and can't be solved via any kind of settings or filters.
You're right, the easiest way to achieve that is by resetting the registration date. But if you want to keep it intact then it can be achieved only via a custom modification made special for your case. If you're ok with that then PM us for the details and pricing.

Hello everybody.
The module was updated. It's available for Dolphin 7.1 now.

I am seeing that the members get 2 x every mail. Two equal mails at the same time.

Suggestions on how to fix it?

 This could happen if somehow in your system there are 2 cron jobs registered for the module. Check the sys_cron_jobs database table via phpMyAdmin and ensure that it has only one record with the name set to aqb_automailer. If it has more than one then you should delete one of them and then clean site's DB cache.

Hi,

I've removed old automail messages and replaced with a new one in Admin section.

Problem is that it still shows one of the old messages when I perform a test.

That message is no longer available in admin so I can't change it.

Solution?

It is very odd.  If a message isn't listed in admin panel then it is not in database and I have no idea how it can show up in a test. Try to clean your notification queue at [admin panel -> tools -> mass mailer]. Also clean site's cache at [admin panel -> tools -> cache]. Also if you were replacing just a text of an automail then ensure that you don't have an old text copy in other languages in that automail - it is possible that you've updated only the default version while left the version in a specific language in the old variant.

Hi!

1) It is very odd.  If a message isn't listed in admin panel then it is not in database and I have no idea how it can show up in a test. Try to clean your notification queue at [admin panel -> tools -> mass mailer].

2) Also clean site's cache at [admin panel -> tools -> cache].

Cleaned

3) Also if you were replacing just a text of an automail then ensure that you don't have an old text copy in other languages in that automail - it is possible that you've updated only the default version while left the version in a specific language in the old variant.

Haven't used any other languages and there are currently only one message in the admin. But that is not what is being sent out.

I mean that on the mail edit form you can switch between default and english language via a language dropdown. I.e. even if you have only one language, automailer still offers you to provide two variants - the default and english. So I suggest you to select "english" in a language dropdown and ensure that the text there is not of the old variant (must be empty if never was used)

Tadaa!

That was it.
I filtered on English and there was the old message. I removed all text on that. Saved. And now I got the Default sent instead.

Thank you for the solution and your very quick response time.

 You're welcome.

Hi, 

Automailer works fine for me, but .. link in email are truncated and show only the m/polls or m/module, .. - Whatever I do (editing the code source) the htps://www. ...  is deleted from the message and only the personalized part is left

- https://www.gouvinfo.net/IAI/m/polls/view/Enjeux-de-la-transformation

is always transformed on 

- m/polls/view/Enjeux-de-la-transformation-num%C3%A9rique-des-organisations

I do have missing something, but what ... ?

Anyone can help ?

Best regards,

 Hello,

This is a problem/feature of tinyMCE editor. The same behavior you can see anywhere on the site where that text editor is being used. This guarantees that in case of a domain change or site's location change the existing content will not be linked to an old domain. 

Anyway the automailer is having a bunch of placeholders which you can see while hover the mouse cursor over the info icon for the mail body textarea. One of which is ::Domain::. So you should try the following link instead:

::Domain::m/polls/view/Enjeux-de-la-transformation

This should solve the problem.