Audio problems

hi is anyone having problems with playing audio files with version 7.1.3 , they wont convert or play anything

Quote · 14 Jun 2013

can anyone help please

Quote · 14 Jun 2013

Is this happening just after upgrade from 7.1.2 to 7.1.3 ? Can you reproduce the problem on demo.boonex.com ?

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Quote · 15 Jun 2013

Cannot reproduce on patched .2 > .3 site.

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Quote · 15 Jun 2013

hi i installed a fresh copy brand new and i get the error , my hosting reported this .

 

it looks like the mp3 module is trying to call /home/funny/public_html/flash/modules/mp3/files/get_file.php when in fact, the file exists at /home/funny/public_html/flash/modules/mp3/get_file.php

Quote · 15 Jun 2013

anyone else seeing this error

Quote · 15 Jun 2013

no answers on this i take it lol.

Quote · 17 Jun 2013

Very unlikely that this is related to 7.1.3 update, try to check the following:

http://www.boonex.com/forums/topic/Video-Photo-and-Sound-Upload-issues.htm#207329

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Quote · 17 Jun 2013

No this was a fresh install a default template no update, on hostforweb i uploaded many files so did hostforweb , none played or converted. nothing happened.

 

hostforweb reported this

mp3 module is trying to call /home/funny/public_html/flash/modules/mp3/files/get_file.php when in fact, the file exists at /home/funny/public_html/flash/modules/mp3/get_file.php


The mod does not work on a fresh install

cd /home/funny/public_html/periodic; /usr/local/bin/php -q cron.php

THIS IS MY CRON COMMAND When i installed dolphin i copied the cron and pasted , so it is correct

Quote · 17 Jun 2013

Can someone please confirm this bug please ,

Quote · 17 Jun 2013

check if right ffmpeg binary is used, by default ffmpeg for Linux OS is provided, if you are on windows you can download ffmpeg for windows here, ffmpeg binary is located in flash/modules/global/app/ffmpeg.exe, name must be ffmpeg.exe for any OS. One more problem is permission or some PHP settings, to check if it is correct go to Admin panel > Tools > Host Tools > Audit and Permissions 

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Quote · 17 Jun 2013

Hi so this is not the problem mp3 module is trying to call /home/funny/public_html/flash/modules/mp3/files/get_file.php when in fact, the file exists at /home/funny/public_html/flash/modules/mp3/get_file.php

Quote · 18 Jun 2013

 

Hi so this is not the problem mp3 module is trying to call /home/funny/public_html/flash/modules/mp3/files/get_file.php when in fact, the file exists at /home/funny/public_html/flash/modules/mp3/get_file.php

I just downloaded 7.1.3 and yes, the get_file.php is in the location you state.  Now, why hasn't someone else mention where the file is trying to be called from?  Which script is trying to call the get_file.php and I will go look to see where it is trying to call if from.  If it is indeed wrong, then it will be an easy fix and you can get on with your site.  If not, then we will try to figure this out.

Geeks, making the world a better place
Quote · 18 Jun 2013

so this is a bug and needs fixing

Quote · 18 Jun 2013

 

so this is a bug and needs fixing

We have not established yet that it is a bug.  If I knew the script that is calling get_file.php I will take a look-see.  I guess I could do a search.

Geeks, making the world a better place
Quote · 18 Jun 2013

it must be a bug i should be able to install a script without changing anything. this is a stable release. 

Quote · 18 Jun 2013

Ran a search, get_file.php is never called from that directory. If it's happening on your site, it's not because of vanilla Dolphin.

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Quote · 19 Jun 2013

3 people have reported this now

Quote · 19 Jun 2013

 Where did you see the other 3 reports? Maybe all 3 sites have something in common.

 

3 people have reported this now

 

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Quote · 19 Jun 2013

geekgirl hostforweb and myself they are all fresh installs nothing changed nothing added , audio fails every time. i have never had this problem ever before.

we have all reported the following

mp3 module is trying to call /home/funny/public_html/flash/modules/mp3/files/get_file.php when in fact, the file exists at /home/funny/public_html/flash/modules/mp3/get_file.php

Quote · 19 Jun 2013

Geek_girl was trying to help you fix your site but she isn't having the problem herself. So far you're site is the only one having this particular problem.

Did you try the things AlexT suggested?

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Quote · 19 Jun 2013

I think GG means get_file.php is under /flash/modules/mp3/, and for some reason, a script is calling it from the wrong directory [EDIT: On your site].

 

Ran a search, and these two files are the only ones in vanilla Dolphin calling that file (for the mp3 Flash module, anyway):

  • /xmlrpc/BxDolXMLRPCMedia.php:        return BxDolXMLRPCMedia::_getFilesInAlbum ('sounds', $iIdProfile, $iId, $iAlbumId, 'mp3', 'getMp3Token', 'flash/modules/mp3/get_file.php?id=');
  • /flash/modules/mp3/inc/actions.inc.php:        $sGetFile = "get_file.php?id=" . $sId . "&token=" . getMp3Token($sId);

 

Try a fresh install of Dolphin on a subdomain and see if that works.

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Quote · 19 Jun 2013

hi will this be fixed when 7.1.4 comes out , any time scale on this . many thanks

Quote · 19 Jun 2013

Try this, put a copy of get_file.php in the location that you say is trying to call it from and see if it works.  Unless get_file.php is trying to include something else using a relative path, then it should work if that is the problem.

No, I have not looked at this in detail and have not looked at get_file.php.

Geeks, making the world a better place
Quote · 19 Jun 2013

 

hi will this be fixed when 7.1.4 comes out , any time scale on this . many thanks

Until we can replicate the problem Boonex does not have anything to fix.

I am guessing that php error reporting to the browser is turned off for you; otherwise you would have seen the path error reported in the browser.  Get HostforWeb to turn it on for you if you can not.   Then post any error messages you see in this thread.

Geeks, making the world a better place
Quote · 19 Jun 2013

geek_girl are you still having the same problem or is it fixed

Quote · 19 Jun 2013

i have now installed for the 3rd time nothing working on the audio side again.

Quote · 19 Jun 2013

plus i get many emails saying /bin/sh: /home/crazynut/public_html/

periodic: is a directory
Could not open input file: cron.php
Quote · 19 Jun 2013

Finally I was able to reproduce the problem:

http://www.boonex.com/trac/dolphin/ticket/3233

It is always better to discuss it in one place, so all clues are in one place. Multiple threads in blog comments, personal emails, different forum threads and facebook, like you did, make it worse to detect the problem!

Please describe problem in details next time, crying everywhere that it is just not working will lead to your profile will be banned and the problem stay unresolved for you and for others! 

The problem was with Flash based player, in HTML5 player it is working fine.

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Quote · 20 Jun 2013

Hi ok thanks Alex , many thanks for checking. ps sorry about all the comments i have not posted a bug before.

Quote · 20 Jun 2013
 
 
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